Web Chat Representative – Work from home

As a Web Chat Representative at ConocoPhillips, you will have the opportunity to work from the comfort of your own home while representing a respected global energy company. In this part-time Associate level role based in London, England, UK, you will be responsible for providing exceptional customer service and support through web chat interactions.

Responsibilities: 1. Responding to customer inquiries and resolving issues in a timely and professional manner through web chat. 2. Providing product information and assisting customers with sales inquiries. 3. Collaborating with other team members to ensure consistent and accurate information is provided to customers. 4. Maintaining a high level of customer satisfaction through excellent communication and problem-solving skills.

Requirements: 1. At least 2 years of experience in a customer service or sales role. 2. Hardworking and passionate about providing exceptional customer service. 3. Strong adaptability and ability to analyze situations quickly and effectively. 4. Ability to work independently and meet deadlines. 5. Excellent communication skills and attention to detail. 6. Experience with web chat platforms and CRM systems is a plus.

Benefits: 1. Company-provided equipment for remote work. 2. Opportunities for travel and professional development. 3. Supportive working environment that fosters personal and professional growth. 4. Training and resources to enhance your skills and knowledge.

Equal Opportunity Statement: ConocoPhillips is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.