Warner Support Member Jobs

Warner Support Member Jobs

Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company:  Warner Music Group

Descriptions:

By joining Warner Music Gathering’s Tech group you will assume an essential part in dealing with a skilled gathering of IT administration experts while guaranteeing consistent end client support. You would team up with individual pioneers to lay out arrangements lined up with ITIL and industry best works on adding to the association’s progress in the unique scene of IT administration and backing. Your job will be instrumental in forming the eventual fate of IT tasks at one of media outlets’ driving organizations.

Here You’ll Get To:

  • Be the essence of WMG Tech and own all help for your neighborhood area
  • Encourage and grow a positive connection between WMG Tech and business initiative up to and including record mark Presidents, SVP’s and their partners
  • Make due, coach and grow a staff of IT experts to give five star ServiceDesk, Work area, and celebrity support for WMG representatives
  • Guarantee everything support is finished inside settled upon SLA’s and as indicated by WMG principles
  • Be the first point of reference for the business for help accelerations
  • Team up with friends to advance and work on existing cycles
  • Utilize your specialized insight to lead, share information and instruct as a visual cue
  • Make and screen execution measurements to follow and further develop your group’s result
  • Line up with companions to guarantee total 24×7 help
  • Give composed correspondence to the business, authority and chiefs with respect to blackout and upkeep
  • Oversee nearby inventories of end client hardware
  • Work together with other WMG Tech groups to determine episodes and investigate issues

About You:

  • You have an enthusiasm for great, productive, and successful client care
  • 8 – 5 years of related knowledge overseeing ServiceDesk, Work area, and celebrity support groups
  • Have hands on specialized experience supporting Macintoshes, computers, Iphones, and Androids with the capacity the up-ability your staff
  • Working information overseeing Google Work area, Purplish blue Promotion, Dynamic Registry, Intune, Jamf, and Powershell
  • Useful experience investigating fundamental organization, wifi, video conferencing, and application access issues
  • Sharp eye for checking and figuring out how to OKR’s and standard help KPI’s utilizing ServiceNow
  • Show clear and succinct composed relational abilities
  • Capacity to oversee and run limited scope projects
  • Fitness for taking part in observing and dealing with a monetary spending plan
  • A level 0 help outlook

It Would Be What we truly wanted to hear:

Other Jobs You May Be Interested In

  • ITIL Accreditation
  • Microsoft support accreditations
  • Macintosh Backing Accreditations
  • HDI Accreditations
  • Experience building reports and dashboards in ServiceNow
  • Experience with computerization utilizing ServiceNow, Moveworks, and other Help Conveyance instruments

About the Warner Music Group Company:

Warner Music Group (WMG) is a prominent global music company headquartered in the United States, with significant operations in the United Kingdom. The company was originally founded in 1958 and has grown to become one of the “big three” recording companies, alongside Universal Music Group and Sony Music Entertainment.
In the UK, Warner Music UK operates as a vital division of WMG, encompassing multiple renowned record labels such as Atlantic Records UK, Warner Records UK, and Parlophone. These labels represent a diverse roster of artists across various genres, including Ed Sheeran, Dua Lipa, Coldplay, and Stormzy. Warner Music UK’s influence extends beyond recorded music, with interests in music publishing, artist services, and concert promotion.
WMG’s UK arm plays a crucial role in the discovery and development of new talent, leveraging the country’s rich musical heritage and vibrant music scene. The company has consistently adapted to the evolving music industry landscape, embracing digital transformation and innovative strategies to connect artists with their audiences.
One notable aspect of Warner Music UK’s operations is its commitment to diversity and inclusion. The company has implemented initiatives to support underrepresented communities within the music industry, aiming to foster a more equitable and inclusive environment.
Warner Music Group’s presence in the UK is not just limited to business operations but also includes cultural contributions, such as partnerships with local festivals and music events, further cementing its role as a key player in the global music industry. Through its UK division, WMG continues to influence and shape the future of music on an international scale.

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