Remote Contact Center Associate In UK

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Remote Contact Center Associate In UK

Job Type: Full Time

Job Location: UK, CA, USA, Others

Job Description:

We are looking for a Remote Contact Center Associate to join our team at DoorDash in London, England. As a part-time Associate Level position, you will have the opportunity to work remotely and provide support to our customers and delivery drivers. This role requires a minimum of 2 years of experience in a customer service or contact center environment.

Responsibilities: 1. Handle incoming calls, emails, and chat inquiries from customers and delivery drivers. 2. Assist with order processing, troubleshooting, and issue resolution. 3. Provide exceptional customer service and maintain a positive attitude under pressure. 4. Utilize analytical skills to identify trends and patterns in customer interactions. 5. Demonstrate leadership skills by assisting and guiding other team members as needed. 6. Collaborate with cross-functional teams to improve processes and enhance the customer experience. 7. Uphold company policies and procedures while adhering to compliance regulations. 8. Continuously strive to meet and exceed performance metrics and goals set by management.

Remote Contact Center Associate

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Requirements: 1. Reliable and resilient personality traits to effectively handle challenging situations. 2. Strong analytical skills to analyze data and identify opportunities for improvement. 3. Leadership abilities to guide and support team members in a remote environment. 4. Excellent communication skills, both written and verbal. 5. Proficiency in using customer service software and applications. 6. Ability to multitask and prioritize tasks in a fast-paced work environment.Benefits: 1. Free accommodation for remote workers. 2. Relocation allowance for candidates relocating to London, England. 3. Gym membership to promote a healthy work-life balance.

Working Environment: At DoorDash, we encourage a spirit of exploration and taking calculated risks for growth. Our team is dedicated to fostering a collaborative and inclusive work environment where every team member has the opportunity to thrive and succeed.

Equal Opportunity Statement: DoorDash is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All qualified applicants will receive consideration for employment.

Remote Contact Center Associate

How to apply:

Apply on Grab Jobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

Flexible
Benefits & Perks

This job has the following benefits:

Remote work flexibility

Remote Contact Center Associate In UK

Top 10 Interview Questions

  • Can you tell us about yourself?
  • What interests you about this position?
  • What are your strengths?
  • What are your weaknesses?
  • Can you give an example of a time when you solved a problem creatively?
  • How do you handle stress and pressure?
  • How would you describe your work style?
  • Can you tell us about a time when you had to work with a difficult colleague or supervisor?
  • How do you stay organized and prioritize tasks?
  • What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

  • Document – Qualifications certificate with mark sheets.
  • Passport size Photographs
  • Signature

How to apply:

  1. All the eligible candidates can apply for This Job as mentioned below
  2. Read the official notification carefully From the Official Website.
  3. Read the Notification Carefully Before Applying.
  4. Fill out The Application Form (The link Is Given Below)
  5. Attach the Required Document and Passport Size Photo with Signature.
  6. Then Submit. Done.

Remote Contact Center Associate In UK

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