Quad Remote Jobs Customer Support Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Quad/Graphics
Descriptions:
The Referral Coordinator will facilitate the referral process, including communication and assistance for the patient, tracking of referrals, and maintaining accurate documentation of the referral within the patient’s medical record.
KEY RESPONSIBILITIES
- Tracks and documents activity related to referrals in the Electronic Medical Record
- Runs and monitors referral reports
- Assists patients in all aspects of facilitating the referral
- Aids in tracking and administering contract performance guarantees in partnership with sales, account management, legal and reporting
- Facilitates the sending of information to service/referral providers; Follows up with service/referral provider regarding results
- Communicates with provider/nurse care teams regarding referral orders
JOB REQUIREMENTS
Education:
- Graduate of accredited school of medical assisting, or combination of equivalent education and experience
- Some client sites require an LPN and, in that case, will need to be a graduate from an approved nursing program with an associate degree or equivalent.
Experience:
- Minimum one (1) year experience in referral coordination
- Outpatient care experience preferred
Knowledge, Skills & Abilities:
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- Excellent communication skills; both written and verbal, with proven organizational and facilitation ability.
- Strong team player with ability to be a self-starter professional who can work independently and proactively toward program improvement.
- Proficient in Microsoft Office including Word, Outlook, and Excel required
- Outstanding leadership, organizational, planning and execution skills
- Skill in understanding the necessity and to preserve and maintain confidential communications and legally privileged information
- Effective positive human relations skills including tact, diplomacy, and collaborates with all levels of staff and management.
- Work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion
About the Quad/Graphics Company:
Quad/Graphics is an American company specializing in printing and related services, renowned for its comprehensive suite of offerings in print, marketing, and logistics. Founded in 1971 by Harry V. Quadracci in Pewaukee, Wisconsin, Quad/Graphics has grown into one of the largest printing companies in the world. The company operates with a vision to reinvent print for a multichannel world, blending traditional and digital print services to meet evolving customer needs.
Quad/Graphics in the United Kingdom:
Although primarily based in the United States, Quad/Graphics extends its services globally, including in the United Kingdom. In the UK, the company offers a range of printing and marketing solutions designed to help businesses communicate effectively with their target audiences. These services include:
- Commercial Printing: High-quality printing services for magazines, catalogs, books, and direct mail.
- Marketing Solutions: Integrated marketing strategies combining print, digital, and mobile channels to enhance customer engagement.
- Logistics and Distribution: Efficient distribution networks to ensure timely delivery of printed materials across the UK and beyond.
Quad/Graphics leverages its advanced technology and innovative practices to provide customized solutions that cater to the unique needs of its UK clients. The company’s focus on sustainability and environmental responsibility is also evident in its UK operations, where it implements eco-friendly practices and materials to minimize its carbon footprint.
With a commitment to excellence and customer satisfaction, Quad/Graphics in the United Kingdom continues to support businesses in achieving their marketing objectives through cutting-edge print and digital solutions.