Nasdaq Remote Jobs Customer Support Jobs

Nasdaq Remote Jobs Customer Support Jobs

Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company:  Nasdaq

Descriptions:

At Nasdaq, our Client Achievement The board practice is committed to conveying uncommon administrations to our esteemed clients. We plan to raise in general consumer loyalty, separating our items and administrations on the lookout. Our essential vision includes significant interest around here, framing a critical part of our obligation to enable the worldwide monetary framework. We are as of now searching for a unique person to fill the job of Client Achievement Director.

Go along with us in adding to a full grown and high-performing client achievement the board capability, driving ceaseless improvement and greatness.

Obligations

  • Go about as the primary CS Lead for an arrangement of records to convey esteem, guarantee fulfillment and distinguish learning experiences.
  • Co-ordinate the administrations and endeavors of Nasdaq FinTech and join forces with clients to line up with their procedure, address appropriate issues and moderate dangers.
  • Work cross practically in close association with Deals, Client Conveyance, Client care and Designing to proactively oversee associations with clients.
  • Lead business audits/chief gatherings with clients to follow current tasks, investigate new deals valuable open doors and oversee accelerations where required.
  • Accomplish and keep a quantifiable improvement in consumer loyalty.
  • Grasp the client ‘geography’, their objectives, and decide manners by which Nasdaq could assist with tending to these objectives and techniques.
  • Construct important associations with key partners (inner and outside) to guarantee proceeded with progress.
  • Speed up the revelation of upsell open doors inside the arrangement of records and drive the disclosure of cross-useful open doors for reception development.
  • Proactively look for approaches to further developing the administrations given by the Client Achievement group.

Necessities

Other Jobs You May Be Interested In

  • 5+ long stretches of involvement with Client Achievement, Record The executives or Expert Administrations job inside Counseling or SaaS association, explicitly for the capital business sectors or administrative ventures.
  • Experience in utilizing Client Achievement apparatuses like Salesforce, Planhat, Gainsight, PowerBi, ChurnZero, or others.
  • Taught to degree level (or same).
  • Ready to flourish in a dynamic, quick moving, pioneering, and consistently changing workplace with an accentuation on conveying answers for fulfill our forceful time constraints.
  • Profound comprehension of programming advancement life cycles.
  • Deep influence, argumentation, and discretion abilities to oversee and assemble agreement all through the client achievement division, its exercises, and important partners.
  • Capacity to work inside a group climate and be centered around giving a top notch of administration to clients.
  • Master relational abilities and the capacity to hold C-level client discussions that drive business for the two players and push the relationship ahead.
  • Solid business keenness, judgment, inventiveness, and uncommon critical thinking abilities.
  • Self-starter, aggressive, responsible, and persuaded to make the best choice.

About the Nasdaq Company:

The Nasdaq is primarily a U.S.-based stock exchange, known for listing many technology and growth-oriented companies. However, it does list some international companies, including those from the United Kingdom.

UK companies listed on the Nasdaq are typically those that have a significant presence in the U.S. or are seeking to access U.S. capital markets. These companies often operate in technology, biotech, or other high-growth sectors.

To find specific UK companies listed on the Nasdaq, you would need to look at the Nasdaq’s official listings or financial news sources for up-to-date information. Examples might include companies like AstraZeneca and GlaxoSmithKline, which are major UK-based pharmaceutical firms with American depositary receipts (ADRs) traded on the Nasdaq.

Nasdaq Remote Jobs Customer Support Jobs

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