MMLI Data Entry Jobs Work From Home
Job Details:-
Hiring Organization:- Massachusetts Mutual Life Insurance
Industry:- Private
Employment Type:- Full Time
Work Hours:– 8 Hours
Locations:- UK
The Opportunity
The New Business Account Manager is a dedicated client relationship business partner that is a vital extension of our sales team. As a critical customer facing role, this position is accountable for developing, maintaining, and enhancing relationships with new and existing customers and financial professionals. This position is focused on driving internal and external partnerships and strategies that will result in long term growth and policy persistency. Working closely with clients, brokers, external vendors, and various departments at MassMutual, this role will be responsible for managing new business timelines, gaining a granular understanding of their client’s business needs, establishing and documenting processes to support those needs, and ultimately the successful onboarding of newly sold business. Our Account Managers are the primary point of contact for aligned agency partnerships for all onboarding, service, and support issues across dedicated distribution channels for all new business. This role is a true extension of our distribution partners; focused on creating a small company feel by reducing complexity and noise in the new business process.
The New Business Account Manager will support one of the following business lines:
- MMSD Life New Business
- MMFA Life New Business
The Impact
The Account Manager role ensures customer satisfaction by providing support in firm meetings and discussions covering strategy, performance, new products, regulatory changes, and market developments. This role will regularly engage aligned firms, key firm contacts, Financial Professionals, and General Agents and directly impacts our sales funnel and the opportunity to generate the “next” piece of business.
As an Account Manager, you will be accountable for the below, and other duties as assigned:
Other Jobs You May Be Interested In
- MMLI Full Time Jobs From Home £38 An Hour
- Coca-Cola Ignite Internship Program – Marketing
- Coca-Cola Blaze Graduate Program – Customer & Franchise Leadership
- Employer Branding Project Manager
- Costco Job For 15 Year Olds (Social Media Help) $25/Hour
- Netflix Data Entry Jobs (Live Chat, Remote) $40/Hour 2024 In Djibouti
- Remote Amazon Career Full/Part-Time Job $40/Hour In Afghanistan
- PepsiCo Jobs For 15 Year Olds (Social Media Help) $25/Hour
- Jobs With Social Media Marketing At Disney In UK
- Yelp Data Entry Job (Entry Level, School/College Level) $35/HR In Australia
- Amazon Work From Home (Entry Level Job, College Level) $30/Hour 2024 In Cyprus
- Amazon Data Entry Jobs (Remote, Entry Level) In Guyana
- Royal Greenland Remote Jobs Customer Support Jobs In UK
- Netflix Tagger Job (Work From Home, Remote) In Belize
- Netflix Tagger Job (Work From Home, Remote) In Venezuela
- Yelp Careers Remote Content Moderator $35 Per Hour In Afghanistan
- Coffee Republic Work From Home Jobs (Advisor Part Time) In UK
- Amazon Work From Home (Entry Level Job, College Level) $30/Hour 2024 In Croatia
- Amazon Work From Home (Entry Level Job, College Level) $30/Hour 2024 In Central African Republic
- Netflix Data Entry Job (Entry Level) In Brazil
- American Express Virtual Assistant Job In Canada
- Yelp Spam Comments Remover Jobs (Work From Home) $35 Per Hour In Côte D’Ivoire
- Southwest Airlines Night Shift Computer Jobs From Home (Zero Experience) $30/Hour
- Yelp Spam Comments Remover Jobs (Work From Home) $35 Per Hour In Comoros
- Netflix Data Entry Job (Entry Level) In Ireland
- Starbucks Data Entry (Full Time)Jobs In UK
- American Express Support Member Jobs
- Aviva Work From Home Jobs (Advisor Part Time) In UK
- Phoenix Group Holdings Data Entry Jobs Work From Home In UK
- Disney Full Time Career Jobs In UK
- Yelp Data Entry Job (Entry Level) In Belgium
- Netflix Tagger Job (Work From Home, Remote) In Singapore
- Amazon Work From Home (Entry Level Job, College Level) $30/Hour 2024 In Bahamas
- Registered Nurse School Contract Position
- Wells Fargo Jobs For 15 Year Olds (Social Media Help) $25/Hour
- Netflix Binge Watching Jobs (Part/Full Time) In Bermuda
- American Express Data Entry Jobs (Live Chat, Remote) $35/Hour 2024 In Bahrain
- Remote Amex Job Careers (Entry Level) $35/Hour 2024 In Andorra
- PepsiCo Entry-Level Internship Jobs In UK
- Data Entry Remote Job (PepsiCo) In UK
- American Express Work From Home (Entry Level Job, College Level) $40/Hour 2024 In Dominica
- Netflix Tagger Job (Work From Home, Remote) In Austria
- Netflix Data Entry Jobs (Live Chat, Remote) $40/Hour 2024 In Chile
- Compass Group Data Entry Jobs Work From Home In UK
- American Express Work From Home (Entry Level Job, College Level) $40/Hour 2024 In China
- Yelp Spam Comments Remover Jobs (Work From Home) $35 Per Hour In Dominican Republic
- Twitter Content Moderator Job In UK
- Netflix Work From Home Advisor Jobs
- Google System Operating Jobs For 13 Year Old (Data Entry) $26/Hour
- GSK Data Entry Jobs Work From Home In UK
- Tesco Social Media Support Jobs In UK
- Vodafone Social Media Support Jobs In UK
- YouTube Content Moderator (WFH Jobs) In UK
- Remote Career Job At Yelp £35/Hour
- Netflix Tagger Job (Work From Home, Remote) In Dubai
- Netflix Data Entry Job (Entry Level) In Singapore
- Yelp Content Moderator Jobs In Hong Kong
- Southwest Airlines Work From Home Jobs (Online Support, Assistant, Calling) $33/Hour
- Netflix Data Entry Jobs (Live Chat, Remote) $40/Hour 2024 In Dominica
- Netflix Tagger Job (Work From Home, Remote) In Suriname
- Netflix Data Entry Jobs (Live Chat, Remote) $40/Hour 2024 In Cambodia
- Netflix Data Entry Jobs (Live Chat, Remote) $40/Hour 2024 In Cameroon
- YouTube Moderator Job Remote In UK
- Virtual Assistant Career Amex In Canada
- Yelp Data Entry Job (Entry Level) In Brazil
- Disney Careers Manager Job (Work At Home) In UK
- Yelp Spam Comments Remover Jobs In Switzerland
- Remote Job Career American Express In Canada
- American Express Work From Home (Entry Level Job, College Level) $40/Hour 2024 In Djibouti
- Vodafone Social Media Support Jobs – Work From Home In UK
- Disney Social Media Customer Support Job In UK
- Career Job Hiring At Disney In UK
- Nationwide Work From Home Jobs Advisor Full Time
- Netflix Data Entry Jobs (Live Chat, Remote) $40/Hour 2024 In Belarus
- Yelp Spam Comments Remover Jobs In Austria
- Amazon Work From Home (Entry Level Job, College Level) $30/Hour 2024 In Brunei
- Amazon Data Entry Jobs Work From Home
- American Express Data Entry Jobs (Live Chat, Remote) $32/Hour 2024
- Remote Jobs Costco, Costco Remote Careers
- American Express Data Entry Jobs (Live Chat, Remote) $35/Hour 2024 In Azerbaijan
- Career Job At Apple In UK £35/Hour
- Yelp Spam Comments Remover Jobs (Work From Home) $35 Per Hour
- Yelp Spam Comments Remover Jobs (Work From Home) $35/Hour In UK
- Yelp Spam Comments Remover Jobs (Work From Home) $35 Per Hour
- Amazon Work From Home (Entry Level Job, College Level) $30/Hour
- Amazon Work From Home (Entry Level Job, College Level) $30/Hour
- Netflix Customer Support Member Jobs
- YouTube Moderator Jobs In UK
- 17 Year Old Jobs At PepsiCo (Online PR Help) $31/Hour
- Yelp Content Moderator Jobs
- Netflix Work From Home (Entry Level Job, College Level) $40/Hour
- Customer Service Manager
- Customer Support Representative
- Customer Support Assistant – Work from home
- Progressive Support Member Jobs
- Netflix Tagger Job (Work From Home, Remote)
- Progressive Data Entry Jobs Work From Home
- American Express Data Entry Jobs (Live Chat, Remote) $35/Hour
- Yelp Spam Comments Remover Jobs
- Senior Machine Learning Engineer – AI/ML
- American Express Work From Home (Entry Level Job, College Level)$40/Hour
- Senior Data Scientist
- Tiaa Data Entry Jobs WFH
- Tiaa Remote Jobs Customer Support Jobs
- Tiaa Work From Home Advisor Jobs
- Retail Customer Service Supervisor PART-TIME TJ MAXX – US
- T.J. Maxx Remote Jobs (Night Shift, Full Time) $30/Hour – US
- Senior HR Manager- Ashford Office
- Tyson Foods Data Entry Jobs Work From Home
- Dow Data Entry Jobs Work From Home
- Liberty Mutual Work From Home Jobs Advisor Full Time
- Data Entry Specialist (Remote) at United Airlines – US
- Apple Job Home Advisor In UK
- United Airlines Specialist – Global Customer Solutions (Remote) – US
- United Airlines Work From Home Jobs(Data, Remote, Entry Level) – US
- Nationwide Support Member Jobs
- Nationwide Work From Home Jobs Advisor Full Time
- Digital Product Manager/Owner (Data) (hybrid or remote)
- Allstate Support Member Jobs
- Senior Actuarial Assistant – Health
- Client Service Representative – Remote Work
- Remote Job American Airlines (Customer Service) – US
- Merck Support Member Jobs
- Merck Data Entry Jobs Work From Home
- American Express Work From Home (Entry Level Job, College Level) $40/Hour 2024 In Belgium
- American Express Job Customer Service Career
- American Express Remote Jobs (No Experience) £27/Hour
- Enviornmental Line of Business Owner – UK Casualty
- Principal IAM Engineer
- Engaged Client, Team Manager/Client Director
- Oncology Application Analyst
- Business Support 4
- Pfizer Support Member Jobs
- Pfizer Data Entry Jobs Work From Home
- Cisco Work From Home Jobs Advisor Full Time
- Cisco Work From Home Jobs Advisor Full Time
- Caterpillar Part Time Jobs Near By Me £33 An Hour
- Caterpillar Support Member Jobs
- Java Developer – Associate
- Centralised Management Project Business Analyst Director
- Centralised Management Project Business Analyst Director
- Project Manager – Vice President
- Proactively own and manage their assigned book of business with the utmost professionalism to establish and exceed client expectations including managing pending inventory by closing inactive cases to help ensure the New Business and Underwriting inventory consists of active cases. This includes actively managing dialogue on issued cases with a goal to drive increased placement rates.
- Serving as a subject matter expert for administrative, customer service and account management team key duties and responsibilities including resolving basic to complex problems, escalations, and issue resolution around the new business process, while collaborating with the internal teams, as well as organizational leaders across all levels in Operations and MMFA and MMSD Distribution channels. This includes offering solutions, accommodations, and options to best support a customer’s needs.
- Executing on exceptional communication skills and leveraging their strong working knowledge of MassMutual products, processes, and services including educating firm’s New Business staff on process and procedure and ensure timely communication of any changes.
- Preparing, distributing, providing regular status updates to clients and appropriate departments in written and verbal form, as well as act as liaison between MMFA/MMSD firm new business staff and internal teams to drive resolution on all service issues, escalations, and exception requests.
- Participate in sales office visits with Distribution partners to address opportunities, present to large audiences and educate the office staff on policies / procedures, obtain feedback on service experience, and solicit recommendations for service improvements across New Business and Underwriting. Actively engage with their distribution customers to help improve workflow, make recommendations based on data and ultimately generate stronger relationships to grow the business.
- Ability to establish critical relationships with internal and external stakeholders and build a network of resources to navigate a complex new business acquisition process, ultimately ensuring consistent follow through on expectations.
- Demonstrated strength and ability to interface with and influence key decision makers/clients through use of negotiation skills, dealing with ambiguity and conflict management.
- Demonstrated strength and understanding of customer expectations and “sense of urgency” resulting in the ability to influence the organization to meet and exceed customer expectations.
- Partner with Compliance, Field Risk Management and other business partners on regulatory matters and risk management escalations impacting our firms.
- Identify opportunities for improvement and deliver feedback and coaching to improve knowledge, experience, and ease of doing business for both internal and external stakeholders related to Underwriting and New Business.
- Manages and/or participates in projects and initiatives that address overall service needs, driving self-sufficiency with firms, focus on ease of doing business, and promote Customer Centricity.
Minimum Qualifications
- High school diploma
- 3+ years of work experience in at least one of the following areas: Financial/Insurance industry, Customer Service, or Client Relationship Management
- Ability to travel up to 15-20% of the time throughout the year in various US locations
Ideal Qualifications
- Bachelor’s degree
- 1+ year of Life/DI insurance product knowledge
- Life/DI case management and/or underwriting experience
- 3+ years of work experience in the following areas of focus; Financial services, customer service, or client relationship management
- Exceptional verbal and written communication skills
- Ability to collaborate, negotiate, influence, build trust and maintain strong working relationships
- Strong analytical and problem-solving skills
- Demonstrates ability to analyze information and use data to drive key communications and decisions
- Identifies and communicates process improvement ideas with colleagues that creates efficiency, reduces risk, and/or improves quality
- Utilize critical thinking skills to make business decisions impacting internal and external stakeholders
- Effectively navigates through an ever-changing environment
- Strong business acumen including knowledge of Company, products, and services
- Ability to effectively communicate pertinent processes, results, best practices and expectations in presentation formats to firm audiences and business partners
- Ability to work quickly and independently with strong attention to detail and sensitivity to deadlines
- Works well in diverse, fast paced, and dynamic professional environment
- Demonstrates strong energy level and a passion for service and performance excellence. Provides and promotes a best-in-class service experience
- Able to work in multiple systems
- Extremely organized, detail-oriented individual who is capable of self-managing and multi-tasking in a fast-paced, demanding environment
- Ability to communicate difficult decisions or negotiate with others to reach mutually beneficial solutions; seeks win-win
- Able to collaborate effectively with supporting business areas to seek options and resolve issues in a timely manner, respectful of procedures
- Ability to support team and business coverage needs – notably around peak business months and commission close dates
What to Expect as Part of MassMutual and the Team
Regular meetings with the team
- Focused one-on-one meetings with your manager
- Access to mentorship opportunities
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
- Access to learning content on Degreed and other educational/informational platforms
- Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits.
About the MMLI Company :
Massachusetts Mutual Life Insurance Company (MassMutual) is a leading mutual life insurance company in the United States, with a strong reputation for financial stability and customer service. Founded in 1851, the company is headquartered in Springfield, Massachusetts, and serves millions of clients through its extensive range of insurance and financial products.
While MassMutual primarily operates in the U.S., it has an international presence, including operations in the United Kingdom. In the UK, MassMutual provides a variety of financial services, although its offerings might differ from those available in the U.S. market. The company’s UK branch focuses on investment management and asset management services, catering to both individual and institutional clients.
MassMutual’s commitment to mutuality means that it operates for the benefit of its policyholders, rather than shareholders. This structure allows the company to focus on long-term stability and customer satisfaction. Over the years, MassMutual has maintained strong financial ratings, reflecting its ability to meet policyholder obligations and adapt to changing market conditions.
The company’s product portfolio in the UK includes investment solutions tailored to meet diverse financial goals. MassMutual’s UK operations leverage its global expertise and local knowledge to provide high-quality financial advice and services.
MassMutual’s approach is characterized by a client-centric philosophy, innovative solutions, and a strong emphasis on ethical business practices. This commitment has earned it a loyal customer base and a solid reputation in the financial services industry.
In summary, MassMutual’s presence in the United Kingdom highlights its global reach and dedication to providing comprehensive financial solutions, backed by a history of mutuality and financial strength.