Marriott Support Member Jobs
Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company: Marriott Vacations
Descriptions:
JOB SUMMARY
Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment?
If so, the Front Office at Marriott Vacations Worldwide might be the place for you! You will have the opportunity to welcome our Owners and guests home, while experiencing our dedication to the well-being of our associates.
As a Front Desk Agent, you will be interacting directly with Owners and guests from the time they arrive on property until they depart. In addition, your responsibilities include, but are not limited to, processing all guest arrivals and departures, and providing accurate information about the resort and surrounding area while delivering a personalized vacation experience for each Owner and guest.
CORE WORK ACTIVITIES
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- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees.
- Comply with quality assurance standards.
- Stand, sit, or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Attention to customer service with a professional and pleasant personality.
- Available to work a flexible schedule including evenings, weekends, and holidays.
- Perform other reasonable job duties as requested by Supervisors.
About the Marriott Vacations Company:
Marriott Vacations Worldwide is a global leader in the vacation ownership industry, offering a diverse portfolio of resorts and properties across the world. In the United Kingdom, the company operates through its subsidiary, Marriott Vacation Club, providing luxurious and memorable holiday experiences for families and travelers.
Marriott Vacation Club’s UK presence includes stunning resorts in popular destinations, known for their exceptional service and amenities. These resorts offer spacious villas with modern comforts, making them ideal for extended stays. Members enjoy a variety of exclusive benefits, including access to world-class golf courses, spas, and fine dining.
The company emphasizes a points-based ownership system, allowing members to enjoy flexible vacations tailored to their preferences. This system grants access to a vast network of resorts, not only within the UK but also internationally, ensuring a wide range of travel options.
Marriott Vacations Worldwide prioritizes sustainability and community engagement. Their initiatives focus on reducing environmental impact and supporting local communities. This commitment is reflected in their operational practices and partnerships with local organizations.
With a reputation for quality and reliability, Marriott Vacations Worldwide continues to be a preferred choice for those seeking exceptional vacation experiences in the UK and beyond