Help Desk Administrator – The EliteJob In UK
Job Description
I am recruiting for an IT services company looking for a new member of their Helpdesk Support Team.
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Working within a friendly, hard working office this is a great opportunity to be part of a great team.
Responsibilities will include:
Answering customer support calls
Respond to software problems
Data Management
Regularly monitor support calls and be pro active in identifying problems
Experience required:
Knowledge of Bromcom or Arbor
Ability to learn and work independently
Experience in working within a school environment or an IT support environment
Excellent communication skills
Ability to maintain high levels of customer service