Customer Support Assistant – Work from home

Publix Super Markets is seeking a motivated Customer Support Assistant to join our team on a part-time basis, working from home in London, England, UK. As an Entry Level position, no prior experience is required, making it an excellent opportunity for individuals looking to kickstart their career in customer support.

Responsibilities: – Respond to customer inquiries via phone, email, and chat in a timely and professional manner. – Assist customers with product information, orders, returns, and general inquiries. – Provide exceptional customer service by addressing and resolving customer concerns. – Maintain accurate records of customer interactions and transactions. – Collaborate with internal teams to ensure smooth customer experiences. – Stay up to date on product knowledge and company policies.

Requirements: – Resilient and independent personality traits to thrive in a work-from-home environment. – Strong communication skills, both written and verbal. – Excellent problem-solving abilities and attention to detail. – Proficient in using customer support software and Microsoft Office Suite. – Experience in strategic planning and prioritizing tasks effectively. – Ability to work flexible hours and adapt to changing priorities.

Benefits: – Retirement plan to invest in your future. – Employee discounts to enjoy savings on Publix products. – Gym membership reimbursement to promote a healthy work-life balance.

Working Environment: At Publix Super Markets, we embrace a culture that challenges norms and encourages bold thinking. As a Customer Support Assistant, you will have the opportunity to contribute to our dynamic team and make a meaningful impact on our customers’ experiences.

Equal Opportunity Statement: Publix Super Markets is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We celebrate individual differences and are proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, or any other characteristic protected by law.

Join us in providing excellent customer support and shaping the future of Publix Super Markets from the comfort of your own home. Apply now to be a part of our innovative team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.