Customer Service Representative – Remote in UK London, England In UK

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Customer Service Representative – Remote in UK London, England In UK

Job Type: Full Time

Job Location: UK, CA, USA, Others

Bringing smiles is what we do at TTEC for you and the customer. As a Customer Service Representative – Remote in the United Kingdom, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture. What You’ll be Doing Do you have a passion for helping others and giving them peace of mind? Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

Customer Service Representative – Remote in UK London, England

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During a Typical Day, You’ll Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role English written and spoken proficiency (C2 level)12 months or more customer services experience  High school diploma or equivalent Recognize, apply and explain your product or service knowledge Computer savvy including ability to navigate multiple windows and applications Proved experience with high volume escalations Dealing and resolving complaint calls in an efficient and time sensitive manner Conflict resolution and resilience to customer pushback What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career growth and lots of learning opportunities for aspiring minds Relocation assistance available Compensation of 12.50 GBP per hour, performance bonus opportunities, and the benefits you’d expect and maybe a few that would pleasantly surprise you A Bit More About Your Role We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. You’ll report to a Team Lead. You’ll contribute to the success of the customer experience as well as the overall success of the team.

Customer Service Representative – Remote in UK London, England In UK

Top 10 Interview Questions

  • Can you tell us about yourself?
  • What interests you about this position?
  • What are your strengths?
  • What are your weaknesses?
  • Can you give an example of a time when you solved a problem creatively?
  • How do you handle stress and pressure?
  • How would you describe your work style?
  • Can you tell us about a time when you had to work with a difficult colleague or supervisor?
  • How do you stay organized and prioritize tasks?
  • What are your long-term career goals?

Document Required:

Required Documents for This Recruitment: The candidate should have this Document Before Apply Online. Candidates Are Suggested To Read the Official Notification Before Applying.

  • Document – Qualifications certificate with mark sheets.
  • Passport size Photographs
  • Signature

How to apply:

  1. All the eligible candidates can apply for This Job as mentioned below
  2. Read the official notification carefully From the Official Website.
  3. Read the Notification Carefully Before Applying.
  4. Fill out The Application Form (The link Is Given Below)
  5. Attach the Required Document and Passport Size Photo with Signature.
  6. Then Submit. Done.

Customer Service Representative – Remote in UK London, England In UK

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