Bloomin Remote Jobs Customer Support Jobs

Bloomin Remote Jobs Customer Support Jobs

Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company:  Bloomin’ Brands

Descriptions:

The Sr. Workday Analyst at BBI will play a pivotal role in the ongoing implementation and optimization of Workday. This role will lead QA and testing efforts, act as BBI’s internal testing authority, and manage the entire testing process. Additionally, the Sr. Analyst will drive the Restaurant Support Center’s internal training initiatives, ensuring thorough planning and execution of training strategies in collaboration with third-party support. Post go-live, the Sr. Analyst will join the HRIS function, taking on various responsibilities within the new Workday environment and supporting the Phase 2 roll-out of additional functionalities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

QA and Testing Lead:

  • Lead the development and execution of the Workday Testing Strategy, including User Acceptance Testing, End-to-End Testing, and Payroll Parallel Testing.
  • Collaborate with functional leaders to develop comprehensive testing scenarios.
  • Oversee the entire testing process, including coordinating internal functional teams, managing defects, and partnering with Workday and third-party QA teams for resolution.

Training Lead:

  • Direct the internal Workday training program for HR, Payroll, and Administrator teams.
  • Partner with KSI Consulting to design and implement effective training strategies.
  • Ensure training content aligns with BBI’s needs and oversee the execution of the training plan.

Post-Implementation Responsibilities:

  • Integrate into the HRIS function, taking on diverse responsibilities within the new Workday environment.
  • Support the Phase 2 roll-out of additional Workday functionalities, ensuring seamless integration and optimization.

EDUCATION AND QUALIFICATIONS:

  • Bachelor’s Degree in Computer Science, Information Technology, Human Resources, related field, or equivalent experience.
  • 5-7 years of experience leading HR technology projects or implementations, with at least 5 years of related experience in Workday.
  • Demonstrated expertise in configuring and designing complex Workday business processes, eligibility rules, validation rules, and advanced configuration tasks.
  • Proficiency in various Workday modules, including HCM, Benefits, Absence, Help, Journeys, LMS, Performance, Compensation, and Advanced Compensation.
  • Familiarity with Workday reporting products, including PRISM.

JOB REQUIREMENTS AND EXPERIENCE:

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  • Extensive experience in QA testing of technologies, including developing testing strategies, managing defects, and coordinating with non-technical functional teams.
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  • Exceptional planning, training, and testing skills.
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About the Bloomin’ Brands Company:

Bloomin’ Brands, Inc. is a renowned American restaurant holding company with a global footprint, including notable operations in the United Kingdom. Founded in 1988 and headquartered in Tampa, Florida, the company oversees a diverse portfolio of casual dining restaurant brands. These brands include Outback Steakhouse, Carrabba’s Italian Grill, Bonefish Grill, and Fleming’s Prime Steakhouse & Wine Bar. Each brand is known for delivering distinct dining experiences, from Australian-inspired steaks to Italian cuisine and fresh seafood.
In the United Kingdom, Bloomin’ Brands has established a presence primarily through its Outback Steakhouse brand. Outback Steakhouse is celebrated for its Australian-themed menu and casual, family-friendly atmosphere. The UK locations offer a similar menu to their American counterparts, featuring signature dishes such as the Bloomin’ Onion, grilled steaks, and a variety of other hearty, flavorful dishes. The restaurant aims to provide a warm, welcoming environment that combines high-quality food with friendly service.
Bloomin’ Brands is committed to maintaining high standards of food quality, safety, and customer satisfaction. The company’s UK operations are aligned with these principles, ensuring that diners receive the same level of service and culinary excellence found in its U.S. establishments. Bloomin’ Brands also focuses on community engagement and sustainability, reflecting its broader corporate values.
Despite the competitive nature of the restaurant industry, Bloomin’ Brands has leveraged its strong brand identities and customer loyalty to maintain a stable market position. Its strategic initiatives include expanding menu offerings, enhancing the dining experience, and adopting innovative marketing approaches. This commitment to innovation and quality has helped Bloomin’ Brands sustain its growth and reputation both in the United States and internationally, including the United Kingdom.

Bloomin Remote Jobs Customer Support Jobs

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