Vodafone Social Media Support Jobs In UK

Vodafone Social Media Support Jobs In UK

 

Industry: Private
Employment Type: Full Time
Work Hours: 8
Salary: £35 – £45Hour
Location: United Kingdom
Company :  Vodafone

Descriptions:

At Vodafone UK we believe that through collaboration and connection we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are. Vodafone Social Media Support Jobs In UK

Who We Are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company.  We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve. Vodafone Social Media Support Jobs In UK

Be part of Vodafone Business UK, a team that are revolutionizing how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organizations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT). Vodafone Social Media Support Jobs In UK

What you’ll do

We are seeking a results-driven and strategic thinker to join our team as the Senior Manager of Digital Trading & Advocacy. In this role, you will be responsible for the following:

  • Digital Trading  Strategy: You’ll be developing and implementing a comprehensive digital trading strategy aligned with our overall business objectives. There will be opportunities to identify revenue growth, market expansion, and customer acquisition through effective website sales Optimisation.
  • Pricing and Promotions: This role will see you collaborating with pricing and marketing teams to develop and execute effective pricing, along with promotional strategies for website sales. It’ll also see you monitoring market trends, competitor activities, and customer preferences to ensure competitive pricing and compelling offers that drive conversion and revenue growth.  Vodafone Social Media Support Jobs In UK
  • Customer Experience Optimisation is key, so we’ll need you to champion the enhancement of the customer experience throughout the website sales journey. Collaborating with UX/UI designers and product managers, you’ll optimize website navigation, product search, checkout process, and overall usability. Ensure a seamless and user-friendly online shopping experience that drives customer satisfaction and repeat purchases. Vodafone Social Media Support Jobs In UK
  • Leading the Website Merchandising efforts, you’ll ensure the right product assortment, pricing, promotions, and content are presented to customers in a compelling and user-friendly manner. Collaborating with the marketing and product teams is key to aligning merchandising strategies with overall brand positioning and campaign initiatives.
  • Digital Advocacy: You will be an advocate for change and digital inclusion across UK businesses. You will work closely with the Senior Manager for Digital & Total Experience to define the vision for digital inclusion and advocacy for Vodafone Business overall. You’ll also have accountability for v-Hub , to guide and support UK businesses, creating a point of differentiation for Vodafone in the market and provide credibility to our support of UK Businesses.
  • To succeed in this role, you’ll need to lead and inspire a team of digital trading professionals, providing guidance, coaching, support and continuous learning. There’ll also be an abundance of stakeholder management, collaborating closely with cross-functional teams, including marketing, product, IT, and customer service. Vodafone Social Media Support Jobs In UK

Who you are  

  • Demonstrable track record of developing and executing successful digital trading strategies that drive revenue growth and enhance customer satisfaction.
  • Proven experience in previous digital trading or e-commerce leadership roles.
  • Experience in website merchandising, pricing, and promotional strategies to maximise sales performance and provide award winning experiences.
  • Strong leadership skills with the ability to motivate and inspire large cross-functional teams.
  • Excellent communication and stakeholder management skills.

Key Accountabilities

Other Jobs You May Be Interested In

  • Digital Trading and Advocacy strategy including our approaches to Digital Trading, Mar Tech, Digital Inclusion and Advocacy
  • Our .co.uk/business site, developing this into an award winning experience that our customers and users love. Vodafone Social Media Support Jobs In UK
  • Achieving our commercial targets on our web channel – revenue, orders, channel share.

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. Vodafone Social Media Support Jobs In UK

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools and market leading parental leave policies.  Vodafone Social Media Support Jobs In UK

Together we can 

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. Vodafone Social Media Support Jobs In UK

About The Vodafone Company:

Vodafone UK, a subsidiary of Vodafone Group Plc, is one of the leading telecommunications companies in the United Kingdom. With a rich history dating back to the early 1980s, Vodafone UK has continually evolved to meet the changing needs of its customers in the dynamic telecommunications industry.

The company offers a wide range of services including mobile and fixed-line telephony, broadband internet, and digital television. Its mobile network covers over 99% of the UK population, providing reliable voice and data services to millions of customers nationwide.

Vodafone UK is also at the forefront of innovation, investing heavily in cutting-edge technologies such as 5G to deliver faster speeds and improved connectivity for its customers. Additionally, the company places a strong emphasis on customer service, striving to provide excellent support and assistance through various channels including online chat, phone support, and retail stores.

Committed to sustainability, Vodafone UK actively works to reduce its environmental footprint through initiatives such as energy efficiency improvements and the use of renewable energy sources.

Overall, Vodafone UK continues to play a vital role in shaping the telecommunications landscape in the United Kingdom, providing innovative solutions and reliable services to meet the evolving needs of its customers

Vodafone Social Media Support Jobs In UK

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