Operations Chat Support (240 usd/month | weekly pay | 8 hours/day | 6 days a week) ID-1047

Requirements:

  • Conversational in English (able to engage in spontaneous conversations in English)
  • Extrovert
  • Confident
  • Laptop and mic with quiet background
  • 8 hours per day, 6 days per week, preferably someone that can be flexible with shifts

Job Description:

The Operations Support team plays a crucial role in ensuring the smooth running of our live shows. This position involves monitoring assigned shows, providing technical support to Hosts, and maintaining quality control.

Key Responsibilities:

Show Monitoring

Other Jobs You May Be Interested In

  • Monitor all assigned shows, focusing primarily on shift transitions to ensure seamless operations.

Engage Hosts

  • Engage and converse with Hosts in lobbies to keep the conversation active and engaging.

Host Coordination

  • Coordinate with Hosts during their shows to address any questions or concerns through the Discord server.
  • Assist new Hosts as they navigate their first stream, providing guidance and support.

Troubleshoot

  • Troubleshoot any stream problems that Hosts may encounter during their shows by following the troubleshooting guide.
  • Flag immediate stream concerns with the Operations Team members for quick resolution.

Host Assessment

  • Review and assess the performance of each Host using the Host Assessment sheet.
  • Provide detailed reports for quality control purposes, effectively serving as an extension of the operations team.

Twitter Spaces

  • Guide selected Hosts on how to use and stream via Twitter Spaces, ensuring they are comfortable and proficient with the platform.

Process:

  • Initial Interview
  • Final Interview
  • Trial Shift

If you made it this far, please message “Playfriends”

Candidates who will follow this specific instruction will be given priority.

Job Type: Full-time

Pay: Php13,000.00 – Php14,000.00 per month

Benefits:

  • Work from home

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Monday to Friday
  • Night shift
  • Shift system
  • Weekends

Application Question(s):

  • If hired, what are your preferred or available work hours during the day?
  • How much is your expected salary?
  • Do you have your own PC and mic?

 

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