Full job description
Position: Virtual Assistant
Work Setup: Work From Home
Salary: PHP 85 / Productive Hour
Key Responsibilities:
Customer Interaction Analysis:
- Review Viber and Facebook messages between sales and customers, identify key concerns, and provide a concise summary of all issues raised for resolution and tracking.
Database Management:
- Update and monitor the status of customized orders in the database.
- Ensure all quotes for customized orders are requested.
- Process approved customized orders.
Administrative Tasks:
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- Verify and track adjustments made to records.
- Monitor and maintain accurate inventory records.
- Check financial records and transactions, including bank and GCash.
- Coordinate and track deliveries via Lalamove.
Qualifications:
Experience:
- At least 1-2 years of experience in a virtual assistant or administrative role.
- Experience with inventory and database management is a plus.
Skills:
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Proficient in tools like Microsoft Excel
- Knowledge of financial transaction monitoring tools (e.g., GCash, bank portals) and delivery services (e.g., Lalamove).
- Problem-solving skills with a proactive attitude toward system improvements.
Technical Requirements:
- Reliable internet connection and backup.
- A laptop or desktop with up-to-date software and capabilities to perform the job efficiently.
- Familiarity with relevant software or systems for managing quotes, inventory, and orders is an advantage.
Job Type: Full-time
Pay: Php85.00 per hour
Benefits:
- Work from home
Schedule:
- Fixed shift
Experience:
- Virtual Assistant or Administrative Role: 1 year (Preferred)
- Inventory and Database Management: 1 year (Preferred)
Language:
- English (Preferred)