[Hiring] Operations Manager @H29 Wells Fargo International Solutions LLC-Philippines id-1181

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Role Description

Wells Fargo is seeking an Operations Manager for its Remote Admin Utility that is part of the Chief Administrative Office organization. In this role, you will:

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  • Manage and develop one or more specialized customer service and operations functional teams within Operations area with complex and risk in functional area
  • Develop strategies to improve staffing processes, ensure specialized functions meet regulatory guidelines in support of risk management and compliance
  • Engage stakeholders and internal partners associated within the Operations area
  • Work independently on moderately complex issues and projects
  • Identify opportunities for process improvement and risk control development and escalates issues to more experienced management
  • Provide training, performance evaluation, and coaching of less experienced team members
  • Make decisions and resolve issues regarding resources, objectives, and operations of functional area and team to meet business objectives
  • Interpret and develop policies and procedures for operation functions with low to moderate complexity within scope of responsibility
  • Provide responsibility for budget and financial performance
  • Collaborate and influence all levels of professionals including more experienced managers
  • Lead team to achieve objectives
  • Manage allocation of people and financial resources for Operations
  • Mentor and guide talent development of direct reports and assist in hiring talent

Qualifications

  • 4+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of leadership experience

 

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