Position: Admin Assistant
Number of hours: 20 hours/week
Schedule: AEST Melbourne Time
Tasks required:
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- Manage and organize calendars, appointments, and meetings.
- Design and develop the portal framework, ensuring an intuitive and user-friendly interface.
- Create and design individual widgets tailored to the portal’s functionality.
- Develop and organize the layout of widgets for the home page, optimizing for both aesthetics and user experience.
- Implement and integrate hyperlinks and back-end functionality, ensuring seamless navigation and user interaction.
- Insert and position key logos to maintain brand consistency throughout the platform.
- Design the application icon to align with brand identity and visual appeal.
- Design and develop the app launch screen to create a polished and engaging first impression for users.
- Handle email correspondence and ensure timely responses.
- Prepare and edit reports, presentations, and documents.
- Assist with data entry, record keeping, and database management.
- Coordinate travel arrangements and itineraries as needed.
- Provide customer service support by responding to inquiries and resolving issues.
- Collaborate with team members to streamline administrative processes.
- Assist in crafting clear and concise communications, including emails, announcements and reports
- Perform other duties as needed
Requirements:
- Minimum of 2 years of experience working with FranConnect (non-negotiable).
- Proven experience as a Virtual Assistant or in a relevant administrative role.
- Familiarity with current technologies, like desktop sharing, cloud services and VoIP (GSuite, Zoom, Slack, Trello, etc.)
- Experience with word-processing software and spreadsheets (e.g. MS Office, Google wSuite)
- Familiarity with project management tools (e.g., Trello, Asana).
- Experience in managing social media accounts or marketing support.
- Strong verbal and written communication skills.
- Excellent time management and organizational abilities.
- Ability to work independently with minimal supervision.
- Clear and concise communicator with effective English verbal and written communication skills
- Experience with basic social media management
- Strong analytical, and problem-solving skills
- Highly organized and detail-oriented; able to efficiently prioritize multiple tasks
Additional Information:
- Flexibility in work hours may be required depending on the team’s needs.