We are Labcorp, a leading global life sciences company, named by Fortune magazine’s 2021 List of World’s Most Admired Companies.
Thanks to the more than 70,000 amazing employees around the globe who make Labcorp a great place to work we continue to make the world a healthier and better place.
A career here provides the unique chance to create a lasting impact and difference in our patient’s lives. Joining our team will offer you a rewarding career, an opportunity to work in a high-energy & collaborative workplace.
Your work will be meaningful, the patient outcomes are real, and the results are lasting. With the support of exceptional people from across the globe and an energized purpose, you’ll be empowered to own your career journey with mentoring, training and personalized development planning.
**Responsibilities**
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– Implement consistent, efficient and quality processes to meet timelines and deliverables according to requirements and standard operating procedures
– Ensure compliance of operations with governing regulatory requirements
– Create, maintain and assume accountability for a culture of high customer service
– Execute drug safety data management processes – a combination of call intake, call dialogue documentation, peer review, case follow-up.
– Assume responsibility for quality of data processed – Perform any other support activities as assigned
– tracking various types of information and metrics, ongoing QC of defined process steps, training, reconciliation of data from multiple sources including literature search.
**Experience/Qualifications**
– Seasoned BPO call centre agent with the ability to receive and manage in-bound and out-bound calls. – Previous Pharmacovigilance (PV) case processing experience
– Good verbal and written communication skills
– Concern for quality
– Ability to analyze & synthesize medical information
– Customer focus – Healthcare qualification (Pharmacist / Registered Nurse)
– Able to work night shift 8:00pm – 6:00am Find out more about Labcorp here Labcorp one of the Forbes World’s Best Employers in 2021 We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
**Labcorp is proud to be an Equal Opportunity Employer**:
As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant’s race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status. For more information about how we collect and store your personal data, please see our Privacy Statement.