Lease Admin Manager ID-1012

by

JOB SUMMARY:

Responsible for overseeing and managing all aspects of the enrollment process for unit owner. This role involves developing and implementing effective enrollment strategies, welcoming unit owners, guiding them through the enrollment process, and ensuring they are informed in the enrollment packages being offered. The role also leads a team of enrollment staff, manages resident records, and serves as a primary point of contact for resident inquiries.

JOB DESCRIPTION:

Duties and Responsibilities

Provides administrative support to the department, such as but not limited to the following:

Ensures achievement of all revenue targets.

Other Jobs You May Be Interested In

  • Develops and implement effective strategies to streamline and improve the enrollment process, ensuring efficiency and a positive experience for new unit owners.
  • Welcomes unit owners and provide comprehensive support throughout the enrollment process, ensuring all required documentation is completed accurately. And to guide unit owners through the enrollment process.
  • Oversees the maintenance of organized records of condominium unit ownership, contact information, and enrollment documentation. Ensures compliance with all association policies and regulations.
  • Leads and manages a team of enrollment staff and specialists that will focus on increasing enrollment of unit owners to Good Stay (increase inventory), providing guidance, training, and support to ensure they excel in their roles. Conduct orientation sessions for unit owners and provide information about available resident services with his/her team.
  • Analyzes enrollment data, track enrollment metrics, and generate reports as needed to monitor enrollment trends, resident feedback, and areas requiring improvement.
  • Collects, reviews, and maintains accurate records of unit owners’ documentation, such as service agreements, identification, and contact information.
  • Collaborates with property management and other relevant departments to ensure a coordinated and efficient onboarding process for unit owners. Ensures that all enrollment and resident-related processes comply with the association’s policies, governing documents, and any relevant local regulations.
  • Monitors office expense to ensure efficient operations and compliance of budget.
  • Defines the responsibilities and accountabilities of the roles in the unit/department, and selects qualified talents based on the role requirements.
  • Provides job orientation and coaching to direct reports, identifies training needs, and initiates employee development.
  • Directs, monitors and evaluates employee performance and recommends appropriate action e.g. promotion, transfer, disciplinary action.
  • Develops and implements the annual plans and budget, policies, procedures, and standards of the unit/department.
  • Performs other related functions inherent in team operation, acts as corporate resource and performs other tasks assigned by higher management.

 

JOB QUALIFICATIONS AND SKILLS REQUIRED:

Must be a graduate of a 4-year course from a reputable college or university; Graduate of Marketing or Business Management course is an advantage; Must be able to understand financial statements.

  • Preferably with at least 5 years of hotel/ real estate experience with exposure in Leasing/ Front Office Operations.
  • Must be focused, driven, detailed, results-oriented, open-minded, competitive, resourceful, and a team player
  • Can work under pressure.
  • Must have a positive work attitude.
  • With above average oral and written communication skills.
  • With good presentation and facilitation skills; Good Word, Excel and PowerPoint skills.

 

Apply Now For This Job

Leave a Comment