Shift Supervisor Trainee – Nigeria
Carry your heart to Aetna Wellbeing. All of us at Aetna Wellbeing shares a solitary, clear reason: Carrying our heart to each snapshot of your wellbeing. This reason directs our obligation to convey improved human-driven medical services for a quickly impacting world. Moored in our image — with heart at its middle — our motivation sends an individual message that how we convey our administrations is similarly essentially as significant as what we convey.
Our Heart At Work Behaviors™ support this reason. We need every individual who works at Aetna Wellbeing to feel enabled by the job they play in changing our way of life and speeding up our capacity to enhance and convey answers for make medical services more private, advantageous and reasonable.
Position Synopsis
The Shift Boss Student job is a passage level, transient job that readies a representative to play out a more significant level administrative job, like Tasks Manager or Shift Boss. The Shift Boss Learner performs function as guided to plan for future administrative obligations, finishes fundamental tasks and the board abilities preparing, and furthermore finds out about key parts of the business (e.g., building client steadfastness through remarkable help) and Aetna/drug store culture.
Upon effective fulfillment of the preparation program, Shift Boss Learners are qualified to be considered for advancement to open Tasks Manager or Shift Manager positions. These key influential positions support the Aetna Store Supervisory crew in driving store execution and execution while building buyer reliability to Aetna/drug store through an emphasis on brilliant client care. At the point when there is no administrator on location, the Activities Boss or Shift Manager drives the store staff, guarantees that store tasks run as expected, and is answerable for guaranteeing the finishing of all opening and shutting methods.
Fundamental Capabilities:
1. The executives
Work really with store the executives and store groups
Regulate the store’s group through appointing, coordinating and following up of movements of every kind
Really impart data both to and from store the board and teams
2. Client care
Help clients with their inquiries, issues and protests
Advance Aetna client support culture. (Welcome, offer assistance, and thank)
Handle all client relations issues as per organization strategy and advance a positive shopping experience for all Aetna clients
Keep up with client/patient classification
Required Capabilities
Insightful ability to think, logical abilities and PC abilities. High level relational abilities. Capacity to work an adaptable timetable, including some early morning, short-term and end of the week shifts, to stay at work past 40 hours depending on the situation.
Favored Capabilities
Experience in retail
Training
Secondary School recognition or identical favored however not needed.
Pay Reach
The regular compensation range for this job is:
$16.00 – $22.00
This pay range addresses the base hourly rate or base yearly full-time compensation for all situations in the gig grade inside which this position falls. The genuine base compensation proposition will rely upon different elements including experience, training, geology and other significant variables.
Notwithstanding your remuneration, partake in the awards of an association that places our heart into really focusing on our partners and our networks. The Organization offers a full scope of clinical, dental, and vision benefits. Qualified representatives might sign up for the Organization’s 401(k) retirement investment funds plan, and a Worker Stock Buy Plan is additionally accessible for qualified representatives.
The Organization gives a completely paid term life coverage plan to qualified representatives, and present moment and long haul incapacity benefits. Aetna Wellbeing likewise offers various prosperity programs, schooling help, free improvement courses, a Aetna store endlessly markdown programs with taking part accomplices. Concerning downtime, Organization representatives appreciate Took care of Time (“PTO”) or get-away compensation, as well as paid occasions all through the schedule year. Number of paid occasions, debilitated time and other time off are given steady significant state regulation and Company strategies.
