Remote Call Center Specialist: Save-A-Trip – Nigeria
Work Synopsis
Pay for this position begins at a base pace of $15.00 each hour and will increment to $16.00 each hour following 90 days of administration…
Liable for a high volume of inbound and outbound calls with clients, doctor workplaces, patients or outsider suppliers about the company?s items or administrations keeping guideline SOPs and strategies, working under direct management. Guarantees all contacts get productive and affable help. Obligations might shift in view of allocated division.
Work Liabilities
? Settle normal, general inquiries and issues presented by clients, doctor workplaces, patients and outsider merchants through various sources with restricted assortment observing laid out rules and standard SOPs and strategies. Uses generally accessible data to pick the best arrangement and resolve client concerns. Guides complex inquiries and issues to more ranking staff level.
? Utilizes a PC application to log and track requests, as well as, to check the situation with things that require follow-up or contribution of different gatherings. Reports contact communications, records subtleties, objections, remarks and moves made.
? Arranges with other utilitarian regions as the need might arise. Alludes annoying heightened issues as assigned by the offices for additional examination.
? Contacts clients, doctor’s office, patient or outsider seller to answer requests or to tell them of examination results and arranged changes.
? Handles requests for at least one lines of business.
Essential Capabilities
? Secondary School Certificate or GED.
? Halfway level keyboarding abilities (no less than 25 WPM, typing by memory, arranging reports).
? Essential level PC abilities (for instance: fire up and close down PC, use mouse to point and snap, begin and close projects, switch between programs, save records, print archives as well as access data on-line).
? Essential Web crawlers abilities to incorporate opening a program, composing in URLs in the right area, utilizing a web search tool, bookmarking a webpage, exploring utilizing back/forward/stop fastens, and finishing up structures on the web.
? Convey really recorded as a hard copy and verbally.
? The accompanying areas are not qualified for this open door: Alabama, Washington, California, Oregon Massachusetts, DC, The Frozen North, Oregon, Hawaii, New York, Puerto Rico and Chicago, IL.
? This is a work at home position. To be qualified for this job you will be expected to have a fast web association (DSL and Satellite not upheld) at the hour of your application. These utilities won’t be repaid by Walgreens.
Favored Capabilities
? Something like 1 year of client care insight in unified administrations or call focus climate.
? Experience in Retail or medical services.
? Experience giving client assistance to inner and outer clients, including satisfying quality guidelines for administrations, and assessment of consumer loyalty.
? Halfway level keyboarding abilities (somewhere around 35 WPM, typing by memory, arranging records).
? Familiarity with Spanish and English.
A worker in this position can expect an hourly rate between $13.00 to $17.00. The real compensation will rely upon experience, position, geographic area, and different variables allowed by regulation. This occupation posting will stay open for 5 days from the gig posting date. To survey benefits, if it’s not too much trouble, click here jobs.walgreens.com/benefits. In the event that you are applying on a task board or unfit to tap on the connection, kindly reorder this URL into your program jobs.walgreens.com/benefits.
Wellbeing And Protection Inclusion
? FSA and HSA
? Telehealth
? Dental inclusion
? Vision inclusion
? Life and individual mishap protection
? Handicap inclusion
Supporting your prosperity:
? Prosperity assets
? Free Remedy Reserve funds Club
? Weight The board limits
? Free influenza shots
? Taken care of time benefits (PTO)
? Paid Parental Leave (PPL) Program
Monetary prosperity:
? Walgreens Retirement Investment funds Plan
? Representative Stock Buy Plan
Programs that can set aside you cash:
? Childcare limits
? Worker Rebate program
? PerkSpot:
Rebate buy program offers reserve funds on labor and products from great many public and nearby retailers and specialist co-ops
