Field Account Development Manager – Nigeria
You Lead the Way. We Have You Covered.
With the right sponsorship, individuals and organizations have the ability to advance in mind boggling ways. At the point when you join Group Amex, you become piece of a worldwide and various local area of partners with a steadfast obligation to back our clients, networks and one another. Here, you’ll learn and develop as we assist you with making a vocation venture that is exceptional and significant to you with advantages, projects, and adaptability that help you by and by and expertly.
At American Express, you’ll be perceived for your commitments, authority, and effect — each partner has the chance to partake in the organization’s prosperity. Together, we’ll win collectively, endeavoring to maintain our organization values and strong sponsorship vow to give the world’s best client experience consistently. Also, we’ll do it with the greatest amount of trustworthiness, and in a climate where everybody is seen, heard and feels like they have a place.
Join Group Amex and how about we lead the way together.
Job Objective
The Field Record Improvement Devoted Director sits an inside a geological area and is liable for the maintenance and nonstop development of our current US Little and Medium Venture key client connections, through eye to eye collaborations. This involves having in general administration of a characterized arrangement of key existing records, recognizing the developing requirements of our clients, guaranteeing we keep on serving those necessities with our variety of income and installment arrangements, to extend our relationship with these clients. The critical estimations of accomplishment for this Administrator will be portfolio level record maintenance and volume development. This is a field-based job in which in person commitment with the client base through eye to eye cooperations is required.
Work Liabilities
Arranging (10 – 20% of time)
▪ Distinguish accounts that are not using the full terms and advantages of their AXP business items and focus on those clients, recognize top client data and track opportunity advancement in CRM data set
Relationship the executives (10 – 20% of time)
▪ Proactively contact clients to reveal open doors, treat the client until there’s an adjustment of client enjoy in arrangement with development or maintenance discussions
▪ Foster client explicit incentive, recognize key stages (system and strategies) to meet short and long haul client goals
▪ Business travel, periodically short-term, is expected with the assumption for 50-80% of time enjoyed in-market with clients
Client arrangement (20 – 30% of time)
▪ Utilize consultative abilities to keep up with and foster the current client relationship and considerably develop charge volume (e.g., onboarding new sellers, extending existing merchants, adding supplemental cards)
▪ Keep an elevated degree of information about American Express items, processes (Endorsing, Line Increment, Client Financials, Evaluating, Agreement), key interior accomplices (Hazard, UWA, PPI) and devices (ONE.force, C360)
Arrange and close (20 – 30% of time)
▪ Look for chances to up-sell and strategically pitch comparable with the requirements of the client
▪ Answer client requests and get initiative, inner colleagues and item experts as fitting to help potential learning experiences and clients’ necessities
Consistence (100 percent of time)
▪ Guarantee all parts of the American Express Set of rules, and our Business Practices arrangements, standard, and systems, are complied to so we maintain the best expectations in our collaborations with our clients and agreeably meet every single administrative prerequisite
Information, Abilities, Characteristics, And Experience
Information and Abilities
Relationship the board
▪ Solid client relationship building abilities to finish and spur clients to act
Consultative selling
▪ Actually recognizes client necessities to arrange arrangements that address client prerequisites and convey esteem
Shutting
▪ Beats complaints and protection from proposed arrangements with key client chiefs
Impact and influence
▪ Utilizes proper relational styles and specialized techniques to acquire acknowledgment for items or potentially benefits
Exhibiting esteem
▪ Proactively and reliably exhibits the benefit of collaborating with American Express
Results center
▪ Exhibits a serious, inspirational perspective, rapidly adjusts to various circumstances, and recuperates from difficulties
Market, industry, and item information
▪ Comprehends at a strategic level market/industry key contenders, challenges, wording, innovation, patterns, and guideline
Credits
▪ High learning nimbleness
▪ Mentally inquisitive
▪ Cooperative and development outlook
▪ Individual responsibility
▪ Consistence centered
Experience
▪ Four year certification liked
▪ Astounding deals insight, 3 – 5 years least
▪ Experience joining forces with clients across different business sectors/enterprises
▪ Experience in a profoundly directed industry
Pay Reach: $80,000.00 to $155,000.00 every year + reward + benefits
The above addresses the normal compensation range for this occupation demand. At last, in deciding your compensation, we’ll think about your area, experience, and other occupation related factors.
We back our partners and their friends and family with advantages and projects that help their all encompassing prosperity. That implies we focus on their physical, monetary, and psychological wellness through each phase of life. Benefits include:
Serious base pay rates
Extra motivations
6% Organization Match on retirement reserve funds plan
Free monetary training and monetary prosperity support
Exhaustive clinical, dental, vision, disaster protection, and inability benefits
Adaptable working model with half and half, on location or virtual courses of action contingent upon job and business need
20+ weeks paid parental leave for all guardians, paying little heed to orientation, presented for pregnancy, reception or surrogacy
Free admittance to worldwide on location health focuses set up with medical attendants and specialists (contingent upon area)
Free and classified directing help through our Solid Personalities program
Profession improvement and preparing potential open doors
For a full rundown of Group Amex benefits, visit our Partner Advantages Site.
American Express is an equivalent open door business and settles on work choices regardless of race, variety, religion, sex, sexual direction, orientation character, public beginning, veteran status, incapacity status, age, or some other status safeguarded by regulation.
We back our associates with the help they need to flourish, expertly and by and by. That is the reason we have Amex Flex, our undertaking working model that gives more prominent adaptability to partners while guaranteeing we protect the significant parts of our exceptional in-person culture. Contingent upon job and business needs, partners will either work nearby, in a cross breed model (mix of in-office and virtual days) or completely practically.
