As a Remote Customer Service Representative specializing in Collections, Appeals, and Denials Management, you’ll play a crucial role in ensuring seamless interactions with our clients and customers. This position offers the flexibility of remote work, allowing you to excel in a dynamic and supportive environment.
Data Entry Clerk – (Remote Jobs WFH) In Nigeria
Essential Functions & Responsibilities:
• Handle customer inquiries and resolve issues related to collections, appeals, and denials with professionalism and efficiency.
• Utilize effective communication skills to provide exceptional service and maintain customer satisfaction.
• Collaborate with internal teams to streamline processes and optimize customer experience.
• Maintain accurate records and documentation of customer interactions and transactions.
Data Entry Clerk – (Remote Jobs WFH) In Nigeria
Knowledge & Skills:
• Previous experience in collections, appeals, or denials management within the healthcare industry is preferred.
• Strong communication skills, both verbal and written, with a customer-centric approach.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Proficiency in using computer systems and software for data entry and analysis.
Education / Experience:
• High school diploma or equivalent required; additional education or certifications in relevant fields is a plus.
• Minimum of [X years] of experience in customer service, preferably in a healthcare setting.