Customer Service Agent (Part Time) – Nigeria
Work Description:
Pay and Advantages:
Pay of $18.50 to$18.50 per hour*, with the chance for future increment per material aggregate dealing understanding compensation scale. Open doors for extra time and shift expenses.
Benefits you’ll cherish:
Fly free of charge, as an honor, on any open seat on every single Southwest flight (your qualified wards as well)
Up to a 9.3% 401(k) Organization match, dollar for dollar, of your qualified compensation, per check **
Potential for yearly Benefit sharing commitment toward retirement – when Southwest benefits, you profit***
Investigate more Advantages you’ll adore: https://careers.southwestair.com/benefits
Work Synopsis
Individuals of Southwest Carriers meet up to follow through on our Motivation, which is to associate Individuals to what’s significant in their lives through cordial, dependable, and minimal expense air travel. Our Client assistance Specialists stretch out Accommodation to Southwest’s Clients at the ticket counter, stuff administration office, and entryway region. Client support Specialists are much of the time the principal Southwest Worker our Clients cooperate with during their movement experience and set a cordial vibe for our Clients’ outing. They’re cordial, patient issue solvers who appreciate performing multiple tasks and working in a dynamic, safe climate.
Extra subtleties:
An association based job that incorporates working relegated shifts in light of rank. Movements can incorporate early mornings, late nights, ends of the week, and occasions.
U.S. citizenship or current approval to work in the U.S. required and no current or future work approval sponsorship accessible.
Southwest Carriers is an Equivalent Open door Business. We keep on searching for amazing chances to mirror the networks we serve, and welcome candidates with different contemplations, foundations, and encounters.
Obligations
Offers cordial assistance to and keeps up with positive associations with all inner and outside Clients
Works in a helpful soul to guarantee the outcome of our Organization
Liable for giving incredible Client support to individuals craving to travel, use freight or stuff administration by taking care of their necessities
Handles any part of tagging and registration by working a mechanized retail location framework, boarding, things administration, reservations and settling related grievances and issues
Obligations remember hello and taking care of Clients for a respectful and cordial way. Handles cash, checks, Visas, travel vouchers and coupons as types of installment for tickets. Registers charges, makes change and balances day to day exchanges. Is liable for overage or lack
Actually takes a look at in things and Freight. Answers phone to give data to guests, page clients, resolve issues or objections and help on a case by case basis. Handles exchanges expected to load up the airplane in an ideal and proficient way
Manages misused Clients because of oversells, deferred or dropped flights, lost, postponed, or harmed gear. Resolves such issues rapidly and inside rules laid out by the Organization
Gives current and exact admission, plan, reservations, flight appearance/takeoff data and answers generally broad requests from Clients and different guests to the air terminal
Finishes structures and reports as expected by the Organization
Composes abnormality and grievance reports as required
Obligations might change because of the size and association of the station
Should have the option to meet any actual capacity prerequisites recorded on this depiction
May perform other work obligations as coordinated by Representative’s Chiefs
Information, Abilities and Capacities
Capacity to type or potentially utilize a PC console with adequate speed to satisfy needs of the gig
Ready to understand archives, adhere to guidelines, learn and comprehend tagging systems, rules and guidelines
Capacity to cooperate with other people as a feature of a group, meet the general population, and work under unpleasant circumstances
Should have the option to acceptably finish Client support Specialist preparing program with a 80% or more prominent normal and an assessment period
Should know about dangerous circumstances and have the option to deal with crises depending on the situation
Should work under close time limitations to achieve speedy turns of airplane
Should give a very much prepared appearance in understanding the Ground Tasks Representative Handbook and Work Understanding
Should have the option to play out all occupation capabilities inside a restricted space
Should have the option to impart verbally by phone, up close and personal and on open location frameworks really
Should have great composed and oral abilities
Should have the option to convey data and directions verbally or by means of radio hardware
Schooling
No schooling necessity
Experience
No experience prerequisite
Authorizing/Affirmation
Should have the option to get a SIDA identification and meet all neighborhood air terminal necessities
Might be expected by Station Initiative to get a Traditions Seal and meet all prerequisites to work global flights
Actual Capacities
Should have the option to lift as well as move things as much as 70 pounds consistently and monotonously lift or potentially move loads of 40 to 50 pounds onto raised surfaces
Should have the option to climb, curve, stoop and stand on a regular premise and for expanded periods
Should keep up with the capacity to wear endorsed garbs
Different Capabilities
Should keep a very much prepared appearance per Organization appearance principles as depicted in laid out rules
Should be a U.S. resident or have approval to work in the US as characterized by the Migration Change Demonstration of 1986
Should be no less than 18 years old
Should have the option to follow Organization participation norms as depicted in laid out rules
