American Airlines Customer Service Remote Job – Nigeria
American Carriers is a main carrier organization with a rich history tracing all the way back to 1926. We are focused on giving extraordinary travel encounters to our clients, with an emphasis on security, dependability, and exceptional client assistance. Our group is committed to associating individuals to the world, permitting them to investigate new objections and make enduring recollections. As a Client support Delegate, you will assume an imperative part in maintaining our standing for greatness in the carrier business.
Set of working responsibilities:
Is it safe to say that you are energetic about conveying first rate client care from the solace of your home? Do you have a skill for helping explorers and guaranteeing their excursion with us is consistent and charming? Provided that this is true, we believe you should join our group as a Client care Delegate.
Key Liabilities:
Client care: Give excellent help to American Aircrafts travelers by addressing requests, settling issues, and offering travel arrangements through telephone, email, and talk.
Booking Help: Help clients in booking flights, overseeing reservations, and addressing any progressions or alterations to their itinerary items.
Flight Data: Give precise and cutting-edge data with respect to flight plans, deferrals, scratch-offs, and elective travel choices.
Things Concerns: Help clients with stuff related questions, including following, lost things, and revealing any misusing instantly.
Charging and Installments: Handle installment related requests, discounts, and charging inconsistencies with proficiency and precision.
Advancements and Offers: Instruct clients on accessible advancements, dependability projects, and exceptional proposals to improve their movement experience.
Required Abilities and Capabilities:
Superb Correspondence: Solid verbal and composed relational abilities in English, with the capacity to pass on data plainly and expertly.
Compassion: Show sympathy and persistence while helping clients, guaranteeing their requirements are met with understanding and care.
Critical thinking: areas of strength for display tackling abilities and the capacity to think and react quickly to determine client issues.
PC Capability: Happy with exploring PC frameworks, information bases, and different programming applications.
Adaptability: Adjust to changing plans for getting work done and the capacity to show up on Saturday or Sunday and occasions depending on the situation.
Cooperative person: Team up successfully with colleagues to accomplish shared objectives and keep a positive workplace.
Client Concentration: Focus on consumer loyalty, making their involvement in American Carriers uncommon.
Why Join American Carriers:
Remote Work: Partake in the accommodation of working from the solace of your home while as yet being a piece of a dynamic and steady group.
Vocation Development: American Carriers offers open doors for professional success and expert improvement inside the organization.
Travel Advantages: Access elite travel benefits, including limited flights and different advantages, as a component of the American Carriers group.
Thorough Preparation:
Get far reaching preparing and progressing backing to succeed in your job.
In the event that you are excited, client centered, and anxious to be important for a prestigious carrier’s client assistance group, we welcome you to apply. Go along with us in associating individuals and societies overall through the delight of movement.
