Delta Remote Customer Service $31/Hr – Entry Level – Nigeria
Are you passionate about delivering exceptional customer service? Do you thrive in a remote work environment? Join our team as a Delta Remote Customer Service Representative and become an integral part of our commitment to excellence. As a member of our dynamic team, you will be responsible for providing top-notch customer support to Delta Airlines passengers, ensuring a seamless travel experience.
<strong>What You Will Do:</strong>
<ul>
<li>Handle inbound customer inquiries via phone, email, and chat with professionalism and empathy.</li>
<li>Assist passengers with booking, reservations, and flight-related queries.</li>
<li>Resolve customer issues efficiently, ensuring a high level of satisfaction.</li>
<li>Stay updated on Delta's policies, procedures, and services to provide accurate information.</li>
<li>Collaborate with team members to enhance overall customer service.</li>
</ul>
<strong>Requirements:</strong>
<ul>
<li>Excellent communication skills, both verbal and written.</li>
<li>Strong problem-solving abilities and a customer-centric approach.</li>
<li>Comfortable working in a remote environment and using virtual communication tools.</li>
<li>High school diploma or equivalent; additional education is a plus.</li>
<li>Previous customer service experience is desirable but not mandatory.</li>
</ul>
<stroOpportunities and Benefits:</strong>
<ul>
<li><strong>Competitive Pay:</strong> Earn $31 per hour, with opportunities for performance-based incentives.</li>
<li><strong>Flexible Schedule:</strong> Enjoy the flexibility of remote work with a schedule that fits your lifestyle.</li>
<li><strong>Training and Development:</strong> Receive comprehensive training to enhance your skills and advance your career.</li>
<li><strong>Employee Assistance Program (EAP):</strong> Access counseling, financial planning, and wellness support.</li>
<li><strong>Career Advancement:</strong> Grow within the company through ongoing learning and development initiatives.</li>