Anthem Customer Support Jobs (Remote Jobs WFH) – Apply Now – Nigeria

Job Description:

Anthem is seeking a Client Support Representative to join our team in Dallas, Texas. As a part-time entry-level position, the Client Support Representative will be responsible for providing exceptional customer service to clients, assisting with inquiries, resolving issues, and ensuring client satisfaction.

Responsibilities: –

Respond to client inquiries via phone, email, and chat in a timely and professional manner – Provide accurate and detailed information about products and services – Assist clients with account setup, billing inquiries, and troubleshooting – Maintain client records and update information as needed – Collaborate with team members to ensure seamless communication and resolution of client issues – Monitor client feedback and escalate complaints to the appropriate department for resolution – Participate in training and development programs to enhance client support skills

Requirements: –

1 year of experience in a customer service or client support role preferred – Energetic and hardworking with a positive attitude – Strong teamwork and communication skills – Ability to multitask and prioritize tasks effectively – Proficiency in Microsoft Office and CRM software – Excellent problem-solving skills and attention to detail – High school diploma or equivalent required

Benefits: – Free accommodation for part-time employees – Profit sharing opportunities – Free food during working hours

Working Environment: At Anthem, we foster transparency and open dialogue to encourage effective communication at all levels. We believe in creating a positive work environment where every team member feels valued and respected.

Equal Opportunity Statement: Anthem is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where all individuals are treated with respect and dignity.

How to apply:

Apply on Grab Jobs and you will be notified if shortlisted for the job.