American Airlines Customer Service Remote Job – Nigeria
American Carriers is a main aircraft organization with a rich history tracing all the way back to 1926. We are focused on giving remarkable travel encounters to our clients, with an emphasis on security, unwavering quality, and exceptional client care. Our group is committed to associating individuals to the world, permitting them to investigate new objections and make enduring recollections. As a Client support Delegate, you will assume an essential part in maintaining our standing for greatness in the carrier business.
Expected set of responsibilities:
Might it be said that you are enthusiastic about conveying first class client support from the solace of your home? Do you have a talent for helping voyagers and guaranteeing their excursion with us is consistent and pleasant? Provided that this is true, we believe you should join our group as a Client care Delegate.
Key Liabilities:
Client care: Give extraordinary help to American Carriers travelers by addressing requests, settling issues, and offering travel arrangements by means of telephone, email, and visit.
Booking Help: Help clients in booking flights, overseeing reservations, and addressing any progressions or changes to their itinerary items.
Flight Data: Give exact and state-of-the-art data with respect to flight plans, postponements, undoings, and elective travel choices.
Things Concerns: Help clients with stuff related questions, including following, lost things, and announcing any misusing immediately.
Charging and Installments: Handle installment related requests, discounts, and charging disparities with proficiency and precision.
Advancements and Offers: Instruct clients on accessible advancements, dependability projects, and unique proposals to upgrade their movement experience.
Required Abilities and Capabilities:
Magnificent Correspondence: Solid verbal and composed relational abilities in English, with the capacity to pass on data obviously and expertly.
Compassion: Show sympathy and persistence while helping clients, guaranteeing their requirements are met with understanding and care.
Critical thinking: major areas of strength for show addressing abilities and the capacity to think and react quickly to determine client issues.
PC Capability: Open to exploring PC frameworks, data sets, and different programming applications.
Adaptability: Adjust to changing plans for getting work done and the capacity to show up on Saturday or Sunday and occasions on a case by case basis.
Cooperative person: Work together successfully with colleagues to accomplish shared objectives and keep a positive workplace.
Client Concentration: Focus on consumer loyalty, making their involvement in American Aircrafts remarkable.
Why Join American Aircrafts:
Remote Work: Partake in the comfort of working from the solace of your home while as yet being a piece of a dynamic and strong group.
Vocation Development: American Aircrafts offers amazing open doors for professional success and expert advancement inside the organization.
Travel Advantages: Access restrictive travel benefits, including limited flights and different advantages, as a feature of the American Carriers group.
Extensive Preparation: Get thorough preparation and progressing backing to succeed in your job.
On the off chance that you are energetic, client centered, and anxious to be essential for an eminent carrier’s client support group, we welcome you to apply. Go along with us in associating individuals and societies overall through the delight of movement.