Microsoft Customer Support Remote Jobs (Social Media Support) Apply Now
Hiring Organization:- Microsoft
Post Name:- Senior Customer Experience Program Manager
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $35-$40/Year
Locations:- USA
Full Job Description:
We are looking for an exceptionally scientific and automatic Bits of knowledge Senior Client Experience Program Supervisor to convey noteworthy subjective and quantitative bits of knowledge through the estimation of consumer loyalty, gathering and triaging client criticism, and guaranteeing extraordinary encounters of the Purplish blue stage to our clients. You will carry the voice of the client to Sky blue designing help groups to drive item upgrades and increment consumer loyalty with Sky blue.
Microsoft Customer Support Remote Jobs (Social Media Support) Apply Now
Microsoft’s central goal is to enable each individual and each association in the world to accomplish more. As representatives we meet up with a development mentality, enhance to engage others, and team up to understand our common objectives. Every day we expand on our upsides of regard, respectability, and responsibility to make a culture of consideration where everybody can flourish at work and then some.
Microsoft Customer Support Remote Jobs (Social Media Support) Apply Now
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Consistently, our clients stake their business and notoriety on our cloud. You can assist #AzCXP give our clients the elite cloud administrations they need to succeed.
Obligations
- You will be a vital patron and client advocate for our computerization methodology of building frameworks and cycles that improve on our emergency and conveyance of bits of knowledge, and your areas of obligations will include:
- Client Bits of knowledge Examination: Investigates proof based information and use experiences to drive designing arrangement utilizing Client Stories and Reports that convey a comprehension around client problem areas, client challenges alongside cutthroat difficulties connected with quality and versatility subjects.
- Bits of knowledge Reports: Incorporates understanding reports and imparts an extensive perspective on top client torments evaluated by profit from venture suggestions to resolve foundational issues influencing client experience. Teams up with designing item groups on a straightforward and predictable cycle for recognizing and answering situations.
- Use learnings to assemble designing supported guides for focused on situations.
- Direction for Extra Exploration: Gives direction to leading extra examination to address client proof holes. Works with direct commitment with clients through internet based local area commitment.
- Partner Arrangement: Leads and coordinates v-groups through an anticipated and bound together mood of business rhythm. Organizes criticism conveyance and close the circle with Input accomplices on status of inquires.
- Constantly Further develop the Experiences Program: Accumulates criticism from partners and clients to distinguish regions for development. Refines and emphasize program cycles, devices, and methodologies in light of information and criticism.
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Capabilities
Required Capabilities
- Four year college education in Software engineering, Designing, Information Science, Math, Business, or related field AND 4+ years experience in designing, item/specialized program the executives, information examination, or item advancement
- Or then again comparable experience.
- 4+ years experience chipping away at Purplish blue cloud administrations
- 4+ years experience chipping away at information investigation
- Capable in organizing cooperations with clients and directing them through complex cycles.
Microsoft Customer Support Remote Jobs (Social Media Support) Apply Now
Different Necessities:
- Capacity to meet Microsoft, client or potentially government security screening prerequisites are expected for this job. These necessities incorporate, yet are not restricted to the accompanying specific security screenings: Microsoft Cloud Historical verification: This position will be expected to pass the Microsoft Cloud personal investigation upon employ/move and like clockwork from that point.
Favored Capabilities
- Four year certification in Software engineering, Designing, Information Science, Math, Business, or related field AND 8+ years experience in designing, item/specialized program the executives, information examination, or item improvement
- OR identical experience.
- 4+ years experience dealing with information investigation
- 4+ years client confronting experience.
- Talented communicator adroit at participating in specialized conversations with partners.
- Utilizes a precise methodology and grasps process normalization.
Microsoft Customer Support Remote Jobs (Social Media Support) Apply Now
