Flipkart Customer Support Jobs (Work From Home) – Apply Now
Hiring Organization:- Flipkart
Post Name:- Production Support Lead
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $35-$40/Year
Locations:- USA
Full Job Description:
As a Creation Backing Lead, give application backing to our client service groups. This is an involved and coordination job with Item and Designing to focus on and help with settling client issues.
Flipkart Customer Support Jobs
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- Oversee Creation support endeavors to help client issues including day to day wellbeing checks of uses, focus on and resolve creation episodes
- Partake in basic episode reaction calls and act as a heightening point for client care cases
- Cautiously assess elective dangers and arrangements prior to making a move to give ideal goal
- Responsibility for the executives and creation strength surveys
- Lead the Main driver Examination endeavors to recognize the basic issues and devise key arrangements
- Give nonstop updates and follow-up’s to Administration and partners
- Give guidance and work together across different groups and lines of business for assets engaged with program conveyance
- Create and keep up with dependable cooperative associations with partners
- Sort out and oversee correspondences with partners and ranking directors
- Possesses occurrences and issues and endeavors to get to itemized underlying driver examination and recommend workarounds or potentially answers for repeating issues.
- Effectively answers administration demands from Client confronting support groups, Activities, Chance/control accomplices, and so on.
- Episode the board and specialized call assistance, coordination, and correspondences during basic blackout circumstances
- Greatness in framework activities, including assignments connected with distinguishing and investigating application issues, issue goal and acceleration
- Give direction and backing to colleagues
Flipkart Customer Support Jobs
Capabilities:
- BS/BA degree or comparable experience, 3+ long stretches of active involvement with Creation Backing
- Working information on creation support job, occurrence, issue and change the executives
- Tireless drive for underlying driver and execute measures to diminish rehash event
- Solid information on application and improvement lifecycles
- Demonstrated ability in application advancement and backing conditions
- Comprehension of Web and versatile applications.
- Capacity to work in a high speed climate, be adaptable, follow tight cutoff times, coordinate, and focus on work
- Comprehension of chance controls and consistence to departmental and far reaching guidelines
- Capacity to work cooperatively in groups and autonomously to foster significant connections to accomplish shared objectives
- Capacity to run creation episode and start to lead the pack on meeting spans until issue is relieved
Flipkart Customer Support Jobs
Flipkart Customer Support Jobs (Work From Home) – Apply Now
