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Hiring Organization:- Walgreens
Post Name:- Onsite Call Center Representative – Pharmacy
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $35-$40/Year
Locations:- USA
Full Job Description:
Searching for a compensating profession with lots of space for development? Walgreens will support and give preparing to you to get your AZ drug store expert permit!
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Walgreens is glad to contribute and support an “acquire while you learn” Drug store Professional Preparation Program. This program gives you a passage highlight a profession in medical services by directing you in making strides towards turning into a Drug store Specialist Confirmation Board (PTCB) Ensured Drug store Expert, and assisting you with keeping up with the elevated degree of ability expected in the drug store care industry. Furnishing you with a broadly perceived, compact certification that will assist you with propelling your profession.
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As per state and government guidelines, performs information passage and patient enrollment. Liable for goal of outsider oddballs and answering high volume client requests, working under direct management. Observes guideline working techniques and performs obligations as per Organization arrangements and systems. Answerable for utilizing drug store frameworks to get patient and medication data. Obligations might change in light of allocated division.
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Work Liabilities
- Utilizing Walgreens solution information passage methods and rules, processes new quiet enlistment by entering information into proper framework. Handles patient medicine demands inside HIPAA rules and enters top off orders for handling. Investigates to acquire missing remedy data, and deciphers clinical shortened forms (SIG codes). Settle all information passage related special cases.
- Handles correspondence to patients (inbound calls, visits, messages) and settles on outbound decisions to prescribers and patients depending on the situation.
- Settle Outsider Oddballs by auditing, gathering data, making adjustments and resubmitting for handling as indicated by individual arrangement prerequisites. Settles on phone decisions to safety net providers and others to get data, gain supersede endorsement or in any case settle the Outsider Oddballs.
- Gives help to Drug specialists, both those in the office and those at different areas. Recognizes and imparts issues to senior level staff as fitting.
- Should acquire dynamic professional permit or certificate inside the initial 90 days, and keep a functioning expert permit or accreditation.
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Essential Capabilities
- Secondary School Confirmation or GED.
- Fundamental level PC abilities (for instance: fire up and close down PC, use mouse to point and snap, begin and close projects, switch between programs, save records, print reports as well as access data on line).
- Essential Web search tools abilities to incorporate opening a program, composing in URLs in the right area, utilizing a web crawler, bookmarking a website, exploring utilizing back/forward/stop fastens, and finishing up structures on the web.
- Middle of the road level keyboarding abilities (no less than 25 WPM, typing by memory, arranging archives).
- Impart actually recorded as a hard copy and verbally.
Favored Capabilities
- No less than one year of drug store expert involvement with a retail or call focus climate.
- Something like year and a half encounter as a drug store professional with a declaration/enrollment by state as conceded by the state Leading group of Drug store or broadly perceived confirmation office.
- Experience giving client support to inward and outer clients, including fulfilling quality guidelines for administrations, and assessment of consumer loyalty.
- Transitional to cutting edge level keyboarding abilities (something like 35 WPM, typing by memory, designing archives).
- Familiarity with Spanish and English
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