Cigna Customer Support Service Jobs – Work From Home
Hiring Organization:- Cigna
Post Name:- Medicare Marketing Manager, Customer Communications
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $35-$40/Year
Locations:- USA
Full Job Description:
Drives the improvement of client onboarding and showcasing plans for the Federal medical care Benefit client venture. Correspondence plans will be multi-modular to incorporate post office based mail, email, computerized media, and messaging channels. Deals with the execution of these showcasing plan drives/strategies to guarantee fruitful execution and wanted results. In organization with a few ward groups (deals, maintenance, STARs, and clinical), aids the turn of events and execution of client explicit systems and projects to develop the business. Leads other appointed showcasing drives and key components of the client promoting arranging process. Utilizes profound expert information and sharpness to exhort practical pioneers on correspondence methodologies. Centers around giving idea authority inside Portion Showcasing yet in addition deals with more extensive development projects which require comprehension of more extensive business activities. Perceived inside as a well-informed authority for client experience and onboarding interchanges.
The critical obligations of this job include:
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- Improvement of Government medical care Benefit client correspondence methodology that records for client bits of knowledge and key client fragment procedures.
- Overseeing group of specialized experts zeroed in on rejuvenating procedures and tracking down ways of further developing cycles and client reaction/activity.
- Driving execution of client experience methodology and areas of concentration to foster interchanges that drive client commitment with the arrangement prompting better wellbeing results, STAR appraisals, and advantage use.
- Improvement of yearly client correspondence guide/schedule driven by discoveries from different client venture map meetings. Guide will turn out to be more advanced subordinate over the long run; best channel ought to be recognized and expanded in the correspondence plan. Objective is to give correspondence experience that prompts more noteworthy consumer loyalty, better wellbeing results, and advantage use.
- Driving email correspondence methodology and cycle and correspondence plan for all Federal medical insurance Benefit clients. Methodology remembers thoughts for how to switch more clients over completely to advanced interchanges.
- Improvement of yearly client onboarding guide to boost early cooperations with clients that lead to more noteworthy consumer loyalty as far as they can tell.
- Working with Examination assets to gauge and report outcome of missions and drives.
- Working with Client Bits of knowledge group to foster essential client research. Likewise foster perspective/activity plans from outsider exploration.
- Addressing Promoting on different Client Experience work gatherings
- Distinguishing and working with outside sellers that might have specific abilities and bits of knowledge on Federal medical care Benefit client experience to further develop Cigna’s client commitment and fulfillment.
- Oversee yearly financial plan for merchant and correspondence costs.
- Qualified competitors ought to have somewhere around 5-7+ long stretches of moderate advertising correspondence and additionally system experience.
- Federal health care information and the board experience is exceptionally liked.
- As this is a crossover job, the occupant ought to have the option to work from a Cigna office half of the time as coordinated by the business.
- In the event that you will be working at home sporadically or forever, the web association should be gotten through a link broadband or fiber optic web access supplier with velocities of something like 10Mbps download/5Mbps transfer.
About Cigna Medical care
Cigna Medical care, a division of The Cigna Gathering, is a supporter for better wellbeing through each phase of life. We guide our clients through the medical services framework, engaging them with the data and knowledge they need to pursue the best decisions for working on their wellbeing and essentialness. Go along with us in driving development and further developing lives.
Qualified candidates will be considered regardless of race, variety, age, incapacity, sex, labor (counting pregnancy) or related ailments including however not restricted to lactation, sexual direction, orientation personality or articulation, veteran or military status, religion, public beginning, lineage, conjugal or familial status, hereditary data, status with respect to public help, citizenship status or some other trademark safeguarded by material equivalent work opportunity regulations.
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Cigna Customer Support Service Jobs – Work From Home
