Cigna Customer Support Remote Jobs (Social Media Support) Apply Now
Hiring Organization:- Cigna
Post Name:- Customer Service Representative
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $35-$40/Year
Locations:- USA
Full Job Description:
In the event that you like to have an effect and help individuals, have extraordinary relational abilities and can issue tackle with a collected mind, eviCore Medical care, an auxiliary of The Cigna Gathering, needs you to join our group! In joining our non-Clinical group, you will assist with dealing with the advantage needs of inbound guests beginning to end, while conveying magnificent patient-supplier care.
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Cigna Customer Support Remote Jobs (Social Media Support) Apply Now
Obligations
- Appropriately handle and check patient records under HIPPA and PHI, and secure classification for each call
- Acknowledge different consecutive calls using different applications on numerous screens, and appropriately enter all persistent, supplier, and imaging focus information
- Follow the total conventional content pathway with every guest, recognizing and moving any calls that can’t be settled through the proper content to the suitable individual or office
- Remain client-centered consistently, with the capacity to determine client requests and objections with one-call goal freely.
- Go to 100 percent of multi week preparing, which will incorporate live-call support preparing
- Meet or surpass all exhibition measurements through precise call dealing with and top notch calls.
Cigna Customer Support Remote Jobs (Social Media Support) Apply Now
Capabilities
- Secondary School confirmation or comparable required
- Earlier client assistance foundation firmly liked
- Middle capability in Microsoft Viewpoint; solid composed, authoritative, and verbal relational abilities
- Phenomenal client center direction with capacity to productively diffuse troublesome guests
- Takes responsibility and proprietorship to tackle issues proficiently
- Drawn in, coachable, playful disposition, with an eagerness to be a positive good example for your friends
- Cooperative person who trades individual information, offers, and acknowledges support
- Adaptable, receptive, and ready to adjust decidedly to business changes or needs
- Self-assured and enabled to utilize great judgment to make the right decision and keep all commitments.
Cigna Customer Support Remote Jobs (Social Media Support) Apply Now