Blue Cross Customer Support Jobs (Work From Home) – Apply Now
Hiring Organization:- Blue Cross
Post Name:- Team Lead – Operations
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $35-$40/Year
Locations:- USA
Full Job Description:
Bring your drive for greatness, collaboration, and client obligation to Autonomy. Go along with us as we restore and rethink the eventual fate of medical care. Together we will accomplish our central goal to upgrade the wellbeing and prosperity of individuals and networks we serve. In the event that this depicts you, we need to talk with you.
Blue Cross Customer Support Jobs
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Group captain Liabilities
- Call checking of specialists
- Support the Acceleration Line to deal with manager calls, answer requests, research, and finish individuals.
- One next to the other instructing and checking to zero in on:
- QA
- AHT issues
- Adherence
- MTM blunders
- Short instructional courses for chosen subjects – depending on the situation.
- Run listening lounge meetings.
- Audit and Support/Interaction RX refreshes (on the off chance that RX alter prepared)
- Offer help for specialist questions by means of floor support, telephone, Groups talk, email, and video collaborations.
- Imparts, carries out, and deciphers corporate and departmental approaches and systems.
- Furnishes colleagues with progressing input on execution for accomplishment, everything being equal.
- Gives specialized mastery connected with work unit capability.
- Gathers and plans required information for announcing data relating to the unit.
- Fills in as the powerful contact for issues/gives that staff can’t determine.
- Recognizes high-performing specialists for future open doors.
- Demand structure refreshes for follow-up time on a case by case basis.
- Stock – depending on the situation.
- Submit supervisor exemptions after all exploration has been finished.
- Answer the WFM day to day visit.
- Accept calls depending on the situation.
- Plays out any remaining fitting liabilities and obligations as relegated.
Blue Cross Customer Support Jobs
Group captain Capabilities
Training
- Least Secondary School recognition or same
- Two years of school training liked.
Experience
- Phenomenal oral and composed relational abilities, as well as the capacity to complete tasks with negligible direction.
- Authority of call focus client assistance rehearses.
- Primary comprehension of the IBC group of organizations, association, and capabilities including BCBSA, Cases, Charging Requests, Client assistance, Enlistment QA, Labor force The executives, and so on.
- Authority of general health care coverage items e.g., PPO, HMO, gathering and individual plans, allocated IBC items and administrations under Degree, Auxiliary items, (for example Dental, Vision, Solution), the Reasonable Consideration Act, CMS necessities, HIPAA, significant state regulations and Divisions of Protection (DOI) guidelines.
- Show tuning in, verbal, and composed relational abilities.
- Can accomplish way to deal with work.
- Amazing relational abilities
- Fantastic relational abilities, including impacting others and discussion.
- Fantastic undertaking the board abilities
- Experience in imaginative critical thinking.
- Issue solver and self-starter
- Solid tender loving care
- Capacity to all the while lead various and differed drives and exercises.
- Logical capacity to distinguish and determine staff and client issues.
- Should have the option to every now and again focus on work in a climate that changes.
- Should can oversee coordinate, plan, and give administration to staff.
- Creating and propelling colleagues to work with proficient development.
- Initiative and relationship-building abilities
- Shown time usage abilities.
- Specialized/PC Abilities
- Middle information on Group Pioneer capabilities
- Openness to a tasks administration’s current circumstance is enthusiastically suggested.
Blue Cross Customer Support Jobs
Blue Cross Customer Support Jobs (Work From Home) – Apply Now
