LCI Jobs, LCI Remote Careers Jobs
Hiring Organization:- LCI
Post Name:- Customer Service Representative, Tier 1
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $35-$40/Year
Locations:- USA
Full Job Description:
Mission statement
Perform everyday client support capabilities.
LCI Jobs, LCI Remote Careers Jobs
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Explicit Obligations AND Obligations
- Give magnificent client assistance to clients and accomplices.
- Help office in gathering client assistance objectives and administration level arrangements.
- Handling approaching requests for the office.
- Track and issue credits for client returns.
- Reply and oversee approaching messages and calls while having the option to answer client demands or potentially objections in an expert way.
- Keep up with exact records of client cooperations and administration.
- Use reference materials to help and determine any requests.
- Help the group with projects.
- Keep up with the strictest secrecy and security of client and organization data.
- Any remaining obligations as alloted by Chief or Manager.
LCI Jobs, LCI Remote Careers Jobs
Actual Requests
- While playing out the obligations of this work, the representative is in a moderate office climate. The representative is consistently expected to sit; stand; walk and use hands.
LCI Jobs, LCI Remote Careers Jobs
Experience Required
Schooling REQUIRED
- Secondary School graduate with extra preparation in client care or one-year comparable work insight.
Preparing AND Concentrated Information REQUIRED
- Two years of involvement with client care, client assistance, or a connected field.
- Should be capable with Windows 10 and the Chrome program and have fundamental PC abilities.
- Ready to perform various tasks and utilize different PC programs simultaneously.
- Fantastic relational abilities in managing and speaking with clients, sellers, organization divisions, colleagues and the executives, verbally and recorded as a hard copy.
- Exhibited capability with Microsoft Office abilities, particularly Succeed.
- Client centered with the capacity to effectively tune in, use decisive reasoning, critical thinking and perusing perception abilities to determine issues successfully.
- Solid using time effectively and prioritization abilities.
- In the event that appropriate, showed capability being used of Assistive Innovation expected with either JAWS and additionally Zoom Text for visual transformation.
LCI Jobs, LCI Remote Careers Jobs
Benefits
- Medical services Plan (Clinical, Dental, and Vision)
- Retirement Plan (401k)
- Extra security (Fundamental, Intentional, and AD&D)
- Taken care of Time (Get-away, Wiped out, and Public Occasions)
- Family Leave (Maternity, Paternity)
- Present moment and Long haul Inability
- Preparing and Advancement
- Mixture work plan subsequent to preparing is finished
LCI Jobs, LCI Remote Careers Jobs
