Microsoft Customer Support Jobs (Work From Home) – Apply Now
Hiring Organization:- Microsoft
Post Name:- Customer Success Manager
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $35-$40/Year
Locations:- USA
Full Job Description:
We are hoping to recruit a Client Achievement Director, Combined Interchanges to join our group. In this job, you will combine and make an interpretation of client needs rapidly to repeat and advance of our joined correspondences arrangements inside alloted accounts. You will work intimately with clients to assist with accomplishing their objectives through successful utilization of our answers. This incorporates engineering configuration, arranging, backing, change the executives, and encourage reception of the united correspondence stage. You will go about as a believed counsel to our undertaking clients, utilizing their Microsoft Combined Correspondences workload(s).
Microsoft is determined to engage each individual and each association in the world to accomplish more. Our way of life is focused on embracing a development outlook, rousing greatness, and empowering groups and pioneers to bring their best every day. In doing as such, we make daily routine switching advancements that influence billions of experiences up the world. You can assist us with accomplishing our main goal.
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Obligations
- Create and keep up with esteemed associations with key client partners and business chiefs to guarantee consumer loyalty and unwaveringness.
- Comprehend client business needs and assist them with accomplishing their objectives through the powerful utilization of our merged correspondence arrangements.
- Drive reception and extension of united interchanges arrangements inside appointed client accounts.
- Assist clients with speeding up the advanced change of their business processes by planning Microsoft and accomplice innovations to address their issues.
- Distinguish and archive utilization best practices and client references to additionally work on the progress of clients and with different records groups.
- Meet or surpass key execution pointers and targets.
- Work together with cross-practical groups to guarantee client achievement and promotion, including deals, backing, item, and designing.
- As a utilization informed authority, you will lead specialized introductions, exhibitions, and studios, plan engineering, feature incorporations, and guide creation prepared pilots for Groups voice and related innovations, it are met to guarantee that client necessities.
- You will be liable for having client discussions on the advantages of Microsoft voice arrangements contrasted with contender items and contributions.
- Band together with different record individuals, look comprehensively at a record and make objective appraisals and suggestions.
- Screen client wellbeing and proactively address any issues that might emerge.
- Give standard updates to the board on client status, progress, dangers, and blockers.
Capabilities
Required Capabilities
- Four year certification in Business, Designing, Innovation, or related field AND 4+ years related work insight (e.g., client achievement the board, account the executives, counseling, pre-deals/post-deals, specialized deals, innovation arrangements, change the board)
- Or then again Graduate degree in Business, Designing, Innovation, or related field AND 3+ years related work insight (e.g., client achievement the board, account the executives, counseling, pre-deals/post-deals, specialized deals, innovation arrangements, change the executives)
- Or on the other hand comparable experience.
- 4+ long stretches of big business specialized insight in any of the accompanying correspondences advancements:
- Microsoft united interchanges (counting Microsoft Groups Telephone, Microsoft Groups Rooms, and Microsoft Groups Premium), Microsoft Brought together Correspondences (incorporates visit, document sharing, communication, and video conferencing or related correspondences stage arrangements
- 4+ long stretches of big business specialized account experience including any blend of the accompanying: reception of the met correspondence stage, coordinating specialized apparatuses, improving cooperation, smoothing out work processes, propelling current working environments, engineering configuration, change the executives, confided in consultant, partner the board or related
Extra/Favored Capabilities
- 4+ long stretches of big business experience planning client’s business cycle and needs to item capacity and arrangement regions across focalized correspondences advancements.
- Capacity to work in a brooding style group setting while at the same time adding to the general methodology of our association and work autonomously.
- Capacity to work freely and as a feature of a public group.
- Want and capacity to develop specialized abilities and inclination as arrangements advance.
- Capacity to move discussion and conveyance between business chiefs and IT leaders.
- Information on joined correspondences arrangements and the media communications industry.
- Experience as a Confided in Guide and capacity to impact key leaders and partners inside a client.
- Demonstrated capacity to plan the client’s business interaction and necessities to item capacity and arrangement regions, ability to include to rapidly turn to how Microsoft Groups voice innovations can speed up and empower that change.
- 4+ long stretches of involvement with brought together correspondences, communication, client service, client achievement the executives as well as pertinent specialized discipline.
- Profound involvement in, and capacity to make sense of key advantages, compromises, and models connecting with network directing, telecom stages; voice applications and mix and organizations is an or more.
Microsoft Customer Support Jobs (Work From Home) – Apply Now
