Customer Care Representative, Remote Customer Care – Amazon Pharmacy – US
Benefits
Pulled from the full set of working responsibilities
Telecommute
Full set of working responsibilities
Secondary school certificate or same (should be 18 years old or more established)
6+ long stretches of expert experience working with PC and electronic devices
Experience performing various tasks with telephone and PC abilities
Capacity to change your timetable as often as possible (like clockwork), with a fourteen day early notification
Submit and breeze through a pre-business drug assessment to be thought of
As a Client Care Delegate, you will assume a fundamental part in enabling our clients to
take their drugs and accomplish better in general health.
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This position is completely remote and you’ll be telecommuting basically. This job will require you
to work a variable decreased hour plan that might begin and end beyond ordinary business
hours. This position is 30-39 hours out of every week, except may require extra or less hours due to
business prerequisites.
Key work liabilities
Basically help clients and different consultants via telephone, email, and on the web with
charging/protection confirmation, item, or administration questions
Oversee both inbound and outbound calls
Proactively distinguish answers for questions you expect our clients having in each
cooperation
Adopt an involved strategy to settling each issue, claiming it beginning to end or collaborating
with drug specialist and drug store staff in the event that clinical advisement is important
Give top tier administration experience for our clients while working in a speedy
climate
Assist with addressing client requests in regards to their protection and copays, as need might arise
Give our clients specialized help while exploring pharmacy.amazon.com
Serve clients on time to guarantee we are boosting our relationship with them
See every collaboration is about more than taking care of a solitary issue, however an open door to
construct a drawn out relationship
Advance client protection and wellbeing by keeping up with adherence to the organization’s Work From Home strategy
We are available to recruiting possibility to resolve of one of the accompanying areas:
Virtual Area – UT
1+ year of applicable telephone or email client care insight
Phenomenal relational abilities (spoken and composed)
Experience working in a client support or call focus
Experience working in medical services climate
Experience working under tension in a speedy workplace while reliably satisfying guidelines for efficiency and quality
Shown capacity to fill in as a colleague
Amazon is focused on a different and comprehensive working environment. Amazon is an equivalent open door manager and doesn’t segregate based on race, public beginning, orientation, orientation personality, sexual direction, safeguarded veteran status, handicap, age, or other legitimately safeguarded status. For people with inabilities who might want to demand a convenience, kindly visit https://www.amazon.jobs/en/handicap/us.
