American Airlines Remote Jobs Houston, American Airline Remote
Hiring Organization:- American Airlines
Post Name:- Sr Analyst, Contact Center – Analytics
Qualifications:- Bachelor Degree
Industry:- Private
Employment Type:- Full Time
Work Hours:- 8 Hours
Salary:- $35-$40/Year
Locations:- USA
Full Job Description:
Introduction
Is it safe to say that you are prepared to investigate a universe of conceivable outcomes, both at work and during your downtime? Join our American Carriers family, and you’ll venture to the far corners of the planet, develop your aptitude and become the most ideal adaptation of you. As you set out on another excursion, you’ll handle difficulties with adaptability and elegance, acquiring new abilities and propelling your profession while having a great time. Go ahead and advance both your own and work life and jump ready!
For what reason you’ll cherish this work
- This occupation is essential for the Contact Place Arranging, Announcing, and Activities Group inside the Client Division.
- Liable for giving information and investigation backing to at least one AA contact focuses.
American Airlines Remote Jobs Houston, American Airline Remote
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What you’ll do
- Upholds key bearing for Contact Center Preparation through estimation and examination of key execution measurements
- Performs complex quantitative investigation on an extensive variety of contact focus branches of knowledge to distinguish experiences and backing strategy direction
- Produces standard reports and backing high-esteem examination focused on better comprehension our clients and arrangements to further develop the general contact community experience and primary concern income.
- Partakes in the advancement of an in general examination plan for the organization and lead exceptionally noticeable undertakings across different divisions to help the arrangement
- Goes about as a proprietor of no less than one contact community information branch of knowledge, filling in as the principal contact point for information solicitations, metadata, and measurable examinations
- Fills in as the contact among Mosaic and the Contact Community Arranging group, growing new information sources and supervising improvements to existing data sets.
- Works with colleagues to assist with characterizing KPIs and information hotspots for recently created strategies and items.
American Airlines Remote Jobs Houston, American Airline Remote
All you’ll require for progress
Least Capabilities Instruction and Earlier Professional training
- 3 years related work insight
- 3 years of involvement in information extraction, control and examination from social data sets
- Experience with information extraction instruments and techniques (SQL, SAS, Access, and so on.)
- Experience utilizing inside information distribution center’s (for example Mosaic) for information extraction, investigation, and revealing
Favored Capabilities Instruction and Earlier Professional training
- Graduate degree
- Experience creating arrangements on a Major Information stage using instruments like Tone, Impala, Kylo, and ZoomData.
- Experience with Purplish blue Databricks and SSMS an or more
- Experience in at least one of the accompanying programming dialects – SAS, Python, R, alongside related advancement conditions (for example R-Studio, JupyterHub, PyCharm, and so on.)
- Illuminates Guaranteed Investigation Proficient
American Airlines Remote Jobs Houston, American Airline Remote
Abilities, Licenses and Confirmations
- Solid task the executives abilities, including experience overseeing projects across offices
- Capable with Microsoft Office applications (MS Succeed, Access and PowerPoint); high level information on Microsoft Succeed and Scene/Power BI is alluring
- Open to composing SQL questions in somewhere around one SQL assortment (e.g., MSSQL, MySQL, and so on.)
- High level fitness in critical thinking, including the capacity to structure a proper scientific system sensibly
- Fantastic authority and collaboration abilities with demonstrated capacity to work really in various circumstances
American Airlines Remote Jobs Houston, American Airline Remote
What you’ll get
Go ahead and exploit all that American Aircrafts brings to the table:
- Medical advantages: On the very first moment, you’ll approach your wellbeing, dental, remedy and vision advantages to assist you with remaining great. Furthermore, that is only the beginning, we additionally offer virtual specialist visits, adaptable spending records and that’s only the tip of the iceberg.
- Health Projects: We believe that you should be your best self – that is the reason our health programs give you the appropriate instruments, assets and backing you want.
- 401(k) Program: Accessible upon recruit and, contingent upon the workgroup, manager commitments to your 401(k) program are accessible following one year.
- Extra Advantages: Other incredible advantages incorporate our Representative Help Program, pet protection and limits on inns, vehicles, travels and that’s just the beginning
Go ahead and act naturally at American
From the colleagues we recruit to the clients we serve, consideration and variety are the underpinning of the powerful labor force at American Aircrafts. Our 20+ Representative Business Asset Gatherings are centered around interfacing our colleagues to our clients, providers, networks and investors, assisting colleagues with arriving at their maximum capacity and establishing a comprehensive workplace to address and surpass the issues of our assorted world.
Is it safe to say that you are prepared to feel an enormous feeling of satisfaction and fulfillment as you do your part to keep the biggest carrier on the planet moving along as planned as we care for individuals on life’s excursion? Go ahead and act naturally at American.
American Airlines Remote Jobs Houston, American Airline Remote
