Full job description
This is fully remote work from home position. If you have a strong dermatology medical billing or coding background, please apply! We have many roles opening these next few weeks.
We are a medical billing / revenue cycle management company serving private dermatology throughout the country. We are looking for a Patient Services Specialist to serve as a point of contact for patients with questions about their patient balances. You will be communicating with patients via phone and e-mail and providing exemplary service each step of the way.
Responsibilities
- Handle a heavy phone volume across all our clients, answering calls and emails from patients, explaining their patient responsibility, taking payments etc.
- Identify billing issues and solve underlying issues with claims. Escalate issues to the right team members on the billing team
- Collect payments over the phone where applicable
- Provide exemplary customer service
Tesla Work From Home Jobs (No Experience, No Degree) in US
Required Skills / Experience
- Familiarity with medical billing concepts is a MUST. Applicants with no medical billing experience will not be considered for this role.
- BONUS: experience working in dermatology
- A successful candidate must understand in detail how medical insurance works and possess a knack for diagnosing and reviewing claims-related issues.
- Strong computer skills, excellent typing skills and ability to learn new Practice Management systems. Experience with Modernizing Medicine is a plus but not required.
- Excellent customer service skills and pleasant demeanor
- Ability to multitask and keep calm under pressure
- Candidates must submit video screening otherwise application will not be accepted
Benefits
- Fully remote work from home position
- Health benefits for employees – we cover 90% of the cost!
- Collaborative and rewarding environment
Job Type: Full-time
Pay: $16.00 – $18.00 per hour
Tesla Work From Home Jobs (No Experience, No Degree) in US
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Fri
Experience:
- Medical billing: 1 year (Required)
