Full job description
Sovena USA is looking for an entry level Commercial Back Office representative. The primary role is to meet or exceed the expectations of our customers through sales order and customer account management as well as timely resolutions to customer service issues. You will network with internal and external departments and commercial partners to achieve timely and satisfactory solutions to real time issues.
This position requires customer account management through order entry, maintenance and tracking using an SAP platform as well as communication and coordination with our Commercial Sales team, brokers, customers, freight carriers and all internal departments to ensure customer expectations are met.
Previous experience in a customer service related field is prefered, with experience in a manufacturing setting is a positive. Candidate must be proficient with Microsoft office applications, Excel, Word, and Outlook as well as some experience using the SAP platform. Must have excellent communication skills and possess the ability to work independently yet in a team environment. This position is a Remote/ virtual hire.
We offer a competitive wage, excellent benefits package that includes: medical, dental, vision, 401k with company match, discretionary annual bonus and profit sharing, paid vacation, and holidays.’
Part Time Remote Jobs At UPS (Entry Level, Customer Support) In US
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
- Work from home
Part Time Remote Jobs At UPS (Entry Level, Customer Support) In US
Compensation package:
- Bonus opportunities
- Profit sharing
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Manufacturing: 2 years (Required)
