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Hiring Organization: Netflix
Post Name: Technology Systems and Operations Specialist
Industry:- Private
Employment Type:- Part Time
Work Hours:- 8 Hours
Salary:- ₱41000/Year
Locations:- Philippines
Company Overview:
Job
As a N-Tech: Innovation Experience Subject matter expert (TES) – Activity, you will oversee and keep up with innovation administrations on location at Netflix Movement Studios. This position will collaborate with our far off Netflix Backing group and go about as a heightening point for different applications, administrations and advancements. You will be liable for working inside and out information on Netflix advancements and incorporations across the environment. For administration effectiveness, this job will likewise cooperate with Oversaw Specialist organizations to guarantee nearby help scales to address the issues of the labor force.
Your Obligations
- Offer everyday help to on location clients by filling in as an essential resource for clients looking for specialized help
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- Liable for figuring out how clients experience innovation through examination, documentation, and classification of collaborations with an emphasis on patterns and contact thinking
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- Focus on overseeing specialized issues, emergency/research bugs, be a piece of occurrence/blackout the board work processes, raise issues to suitable accomplice gatherings, and create/keep up with vigorous documentation to make a positive information base insight
- Perceive and associate examples in how clients experience innovation across first and outsider advancements by creating bug reports when required
- Suggest and additionally carry out experience upgrades, possibly direct nearby Overseen Specialist co-ops (MSPs), make highlight demands, bring to consideration potential chances to make self-administration arrangements, as well as efficiency improvements
- Distinguish and interface ZenDesk passes that show an example of conduct/client rubbing, curate the tales of the examples, and keep up with the soundness of the Client Experience Jira space
- Guarantee that client communications are at the best specialized help level while participating in our association’s methodology to gain from client experience
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- Draw in and work with our worldwide group as a feature of a general client venture experience group, gathering significant data, information, and setting to connect the client experience with accomplice groups, utilizing humane and smart criticism/thoughts
- Influence measurements and answering to recognize patterns inside the climate and team up with cross-useful accomplices to proactively distinguish issues before they emerge
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- Add to a rousing, enabling, cooperative, and strong group climate, showing others how its done and flexing to focus in and support the group depending on the situation
- Effectively partake and add to endeavors intended to further develop how clients experience both innovation and backing at Netflix
- Guarantee the nature of help through audit, input, and training
- Adaptability in working hours to assist with addressing the requirements of the business
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- Experience the Netflix Culture
Your Abilities and Experience
- 4+ years experience offering help in a quick moving studio climate, working close by ability, specialized groups, sellers, project workers and so forth.
- Topic skill of on location studio needs for Movement, Enhanced
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- visualizations, Games, or after creation work processes
- Experience focusing on and supporting Inward and Inventive Chiefs
- Information on investigating studio foundation (capacity, organization, and so on.).
- Information on investigating MacOS, Windows, far off workstations, and AV frameworks
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- Shown cross-utilitarian working connections and high level relational abilities
- Experience utilizing information to recount a story and impact heading
- Experience making, altering, and keeping up with information base as well as preparing documentation apply for netflix tagger job remote
- Experience with JIRA, Conjunction, Zendesk or comparable items
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