We are searching for a Specialized Help Designer intensely for efficiency foundation and tooling, client support, and computerization. You will be liable for checking and taking care of our clients’ solicitations, investigating, addressing issues, robotizing support needs, creating runbooks, improving and keeping up with help devices, figuring out our item contributions, and constantly searching for ways of further developing the designing help insight.
Our ideal colleague has direct experience working in client confronting, designing help jobs, composing and building an exhaustive self-administration information base and knows about foundation, inner tooling, stages, and distributed computing. You are incredible at understanding and taking care of mind boggling and vague issues and continually look for development. As a Specialist in this job, we really want an up-and-comer who can grasp our complicated contributions on a specialized level, be active in the advancement of our help robotization tooling, and suggest item and functional enhancements in view of client collaborations.
What you’ll should find success
You are talented in giving unrivaled client service across a complicated association, in a perfect world as a feature of a focal group
You are enthusiastic about client experience, endeavoring to be a phenomenal client advocate
You are profoundly versatile and open to taking on different jobs and obligations from one finish to another in an examination
You are an information driven and proof based leader
You have brilliant relational abilities and a demonstrated history of significant upgrades toward extensive documentation
You are capable in something like one programming language, preferably Python as well as Java, empowering you to add to codebases across related spaces
Related knowledge supporting stages constructed utilizing open-source advances like Apache Kafka, Flash, and Hadoop
You have worked with enormous information stockroom capacity frameworks (for example Icy mass or Hive)
You have experience creating information or potentially ETL pipelines utilizing Apache Flash structure or innovations like Flink and Kafka
Capacity to peruse and compose SQL inquiries to pull expected complex information to help any revealed issues/item surrenders
Experience with cloud framework or potentially compartment coordination stages is an or more
You have the craving and inclination to figure out how the bits of huge information stage cooperate
You flourish in quick moving conditions and look to develop functional efficiencies by inclining toward mechanization and representation tooling
Job Benefits:
Health Care And Insurance: Netflix Typically Offers Comprehensive Health Insurance Plans, Including Medical, Dental, And Eye Care Coverage, For Its Employees And Their Families.
Paid Time Off (PTO): Netflix Often Offers A Flexible PTO Policy, Which Allows Employees To Take Time Off As Needed Without Hard Limits On The Number Of Days. This Approach Is In Keeping With Netflix\’s Emphasis On Results And Performance Rather Than Rigid Work Schedules.
Parental Leave: Netflix Is Known For Its Generous Parental Leave Policies, Which Provide Plenty Of Free Time For Both New Moms And Dads To Bond With Their Newborns Or Adopted Children.
401(K) Retirement Plan: The Company May Offer A 401(K) Retirement Plan With A Competitive Matching Contribution To Help Employees Save For Their Future.
Stock Options: Netflix Has Historically Offered Stock Options Or Stock Awards To Its Employees, Allowing Them To Share In The Company\’s Success.
Wellness Programs: The Company May Offer Wellness Programs, Fitness Allowances, Or Memberships To Encourage Employees To Maintain A Healthy Lifestyle.
Tuition Reimbursement: Netflix May Offer Tuition Reimbursement Or Professional Development Opportunities To Help Employees Continue Their Education And Develop Their Skills.
Employee Assistance Program (EAP): Maps Typically Provide Confidential Resources And Support To Employees Facing Personal Or Work-Related Challenges.
Flexible Work Arrangements: Netflix Values Flexibility And Results, So It May Offer Options For Remote Work Or Flexible Work Schedules.
Travel And Entertainment:Depending On The Location, Employees May Receive Benefits Related To Travel, Entertainment, Or Even Access To Netflix Content.
Netflix Customer Support Data Entry Jobs (Full Time) Apply Now – Canada